Customer Service Sales

TRENISE D. MOORE

abjbzx@r.postjobfree.com

757-***-****

** ********* ****

Hampton, VA 23666

EDUCATION

. University of Virginia Charlottesville, VA

o B.A. Anthropology May 2009

. Bethel High School Hampton, VA

o Advanced Diploma June 2005

RELATED EXPERIENCE

. CVS

o Pharmacy Tech

. Provide superior customer service to patients and

customers.

. Assist licensed pharmacists

. Count and fill prescriptions as prescribed by a doctor

. Maintain the pharmacy area

. Real Property Inc.

o Leasing Agent

. Assist prospective tenants with their apartment search

. Adhere to Fair Housing Laws

. Initiate and follow up customer contact

. Show interested renters various properties

. Retail Sales, Old Navy

o Sales Associate

. Assist customers with their shopping needs

. Provide customer service to enhance the customer shopping

experience

. Suggest accessories to go along with purchase to increase

store sales

. Analyze problems and anticipate customer needs

. Office Management, UVA

o Student Office Assistant

. Answer telephones and forward calls

. Create documents

. Pickup and deliver mail

. Multitask and integrate all business functions

. Web/ Catalog Sales, Crutchfield Corporation

o Web Sales Order Assistants

. Pursue security checks

. Sell accessories to customers

. Upgrade shipping methods

. Communicate order information with customers

. Assist customers via telephone and email

OTHER SKILLS

Computer Skills

Operating Systems: Windows XP, Windows Vista, MacOS

Applications: Microsoft Office, R25

Languages

Spanish: Written and reading proficiency. Working speaking proficiency.

Accounting

GAAP: Basic understanding of U.S Generally Accepted Accounting Principles

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