Customer Service Human Resources
Resume:
Tori DeShawn Vickers
Indianapolis, Indiana 46214
OBJECTIVE: Seeking a position in an administrative capacity which would
allow
me to utilize administrative skills
SUMMARY OF QUALIFICATIONS
Proficient typing, word processing, data entry skills
Detail oriented, organized, flexible, excellent multi-tasking skills
Excellent communication and telephone etiquette
Excellent bookkeeping and record keeping skills
Familiar with computer spreadsheets and databases
General working knowledge of business machines
Excellent customer service skills and interacting with various publics
Take pride in doing a good job; willing to learn
RELEVANT EXPERIENCE
Typed letters, envelopes, labels, invoices, requisitions, supply orders,
memos
Prepare payroll, maintain accounting records
Greet visitors, process textbook rental payments
Bank deposits
Administer medication, and other various clinical duties
Process withdrawals/transfers
Contact parents for student disciplinary actions
Excellent receptionist answering 9-line switchboard
Faxing, filing, making copies
Verifying insurance and benefit information for patients
Work with case managers, physician offices, and payors to obtain approvals
for patients' medications
Running insurance claims
Working on Turbo Cap, Citrix, and Case Trakker
Tori DeShawn Vickers
WORK EXPERIENCE
Express-Scripts - Sr. Eligibility Specialist December 2009 - Present
WellPoint - Pharmacy Customer Advocate III March 2007 - December 2009
St. Vincents Hospital - Health Assistant January 2006 - March 2007
IPS School #102 - Administrative Associate August 2001 - September 2005
IPS Human Resources - Receptionist November 2000 - August 2001
Laidlaw Transit Bus Service - Licensed Bus Driver August 1997 - November
2000
BMG Music Service - Warehouse Worker January 1996 - August 1997
Disability Determination Bureau - Clerk September 1995 - January 1996
EDUCATION
Arsenal Technical High School - Diploma-1994
COMPUTER KNOWLEDGE/OFFICE MACHINES
Typing - 30 - 40 wpm
Groupwise E-mail
Internet
Photocopier
Fax Machine
9 line Switchboard
Windows 2000
Excel
Microsoft Publisher
Powerpoint
Microsoft Word
Outlook
Student Management System
Citrix Turbo Cap
Medicare Cortex Systems
Contact this candidate