Customer Service Medical
Resume:
**** ******** ***** 814-***-****
Luthersburg, PA 15848
Mindy Bressler______________________________
Objective
Obtain a challenging and rewarding position as an
Administrative Assistant that requires the ability to perform
detailed tasks, formulate quick decisions, and to change
priorities promptly.
Education
Associate in Specialized Business Degree March 2001
DuBois Business College DuBois, PA
Majoring in the Administrative Medical Assistant Program
Major GPA 3.1
Related
Experience
. Proficient in Word, Excel, Access, PowerPoint, Medisoft,
Outlook, Microsoft Works, Navinet, and Internet
. Strong communication and customer service skills
. Self-responsible, task oriented, well organized, flexible,
and adaptable to stressful situations
. Fluent in Medical Terminology, Anatomy, and Physiology
. Excelled in Transcription with English as a second language
dictation
. Coding with ICD-9-CM, CPT 4, and HCPCS
. Typing - 55 wpm
. Fast and efficient in filing
. Excellent proofreading and English skills
. Studied Pharmacology, usage of the Physicians Desk Reference
(PDR)
Employment
Experience
Davita Dialysis DuBois and Clearfield, PA 2009-present
. Dialysis Technician: take vitals on patients, calculate the
patients dry weight, hook patients up to dialysis machines,
monitor the patient while on the machine and take them off when
their treatment is complete
. Clean and sanitize all instruments, chairs, and machines when
patient's treatment is complete
. Get all instruments and material ready for the next treatment
. Data entry on all treatments and on all patients
. Reuse Technician: The process of cleaning and sanitizing all
dialyzers that are used that day
. Putting away and documenting all supplies that are ordered on a
daily basis
. Putting all biohazard material in the correct boxes and sealing
them
. Checking to make sure the water treatment is up and running
correctly and checking every 4 hours to make sure water is safe
for patients to use
DuBois Regional Medical Center DuBois, PA 2001-2009
. Answering telephones, taking messages on refill and sample
requests, appointments, billing questions, insurance
questions, medication questions
. Maintain patient charts filing, pulling charts for the
next day, making new charts
. Billing charging patients for office visits, charging
inpatient charges, home health charges, collecting copays
. Scheduling patients for appointments mammograms, X-rays,
labs, specialist, follow-up appointments
. Check patients in and out of office
. Referrals take down patients information an either enter
it in the computer or write it on a Geisinger referral paper
. Collect samples from the drug reps, enter information onto
paper and keep everything neat and clean in drug room
. Add up cash drawer at the end of the day to send to the
Billing Office
Highland View Health Care Brockway, PA May 2001-Nov. 2001
. Transcribe physician orders
. Transcribe physician dictation
. Record vital signs
. Barcoding
. Ordering and stocking of all nursing supplies
. Maintain all medical records: open and closed charts
. Answering telephones, page call, deliver messages to
residents
. Fax labs and physician orders
Associations
Christ the King Manor
Prepared and organized residents for the Veterans Day party
Constructed entertainment and conducted games with residents
DuBois Regional Medical Center
Data entry of patient information into Access Database and entered
adjustments
for patient records
Affiliations
. Presidents Honor List
. Perfect Attendance
. Certificate of Appreciation for volunteer work
. Certificate of Achievement for Records Management course
References
Robert J. Usaitis, DO
DuBois Regional Medical Center
Chrissy Allen, Secretary
DuBois Regional Medical Center
Angela Reed, Dialysis Technician
Davita Dialysis
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