Customer Service Sales

Rhonda D. McGriff

**** ******* ***** **. ***** Jacksonville, FL. 32226

(H) 904-***-**** (C) 904-***-**** **************@*****.***

QUALIFICATIONS SUMMARY

Detailed-oriented New Homes Sales Consultant and Mortgage Broker with a

background leveraging Customer Service credentials and hands on

experience in purchase agreements, sales, and marketing.

. Provide robust modeling and reporting to facilitate executive-

level decision making.

. Strong analytical skills; support business operations through

analysis of key performance indicators and trends.

. Consensus-driven communicator; liaise across various business

units and promote organizational success.

. Rapidly adapt to new technologies and possess expertise with MS

Word, PowerPoint, Excel, Access, and broad range of programming

software like Building 1440 and AS400.

History of excellence in...

- Sales and Marketing

- Purchase Agreement Preparation and Good Faith Estimates

PROFESSIONAL EXPERIENCE

Everest University, Jacksonville, Florida 09/2009-Present

High School Admissions Rep

. Excellent customer service skills

. Great enrollment and sales conversion skills

Engle Homes, Jacksonville, Florida 11/2004-05/2009

New Homes Consultant

. Outstanding communication, presentation, and sales skills

. Strong ability in personnel interviewing, training, and motivating

. Skilled in organization and office procedures

. Ability to achieve immediate and long-term goals and meet operational

deadlines

Horizons Unlimited Academy, Jacksonville, Florida 5/2000-6/2004

Math / Computer Teacher

. Taught Intro to Algebra I and advanced Algebra I along with Intro to

Computer.

. Implemented stimulating lessons to capture students' attention and

interest.

. Utilize discussion-based lessons in order to promote a deeper

understanding of the concepts

. Offered after-school tutoring to help struggling students improve

their critical thinking and problem-solving skills.

. Participated in various extracurricular activities.

. Attended all staff meetings and professional development workshops.

Legacy Realty & Management, Jacksonville, Florida 8/1995-11/2003

New Homes Consultant

. Property Management agent over all existing and new properties

acquired through marketing

. Outstanding communication, presentation, and sales skills

. Skilled in organization and office procedures

. Ability to achieve immediate and long-term goals and meet operational

deadlines

Systems Proficiency

Programming Languages

HTML, COBOL, Visual BASIC, AS400, and Builder 1440

Education

B.S., Business Administration/Management

8/1998

Jacksonville University, Jacksonville, Florida

Certification in Computer Information Systems

5/2000

Jacksonville University, Jacksonville, Florida

Florida Real Estate Sales person license

8/1995 Florida Real Estate

Institute, Jacksonville, Florida

Mortgage Broker license(inactive)

Real Estate Institute, Jacksonville, Florida

Currently working on MBA with a concentration in Human

Resources that will be obtained May 2011 from Everest

University.

Contact this candidate