Leanna House
***********@*****.***
Objective: To obtain a position where I can use my education as well as my
experience in corporate management.
Education
Master of Arts, English Literature - University of Central Florida, May
2007
Graduate Teaching and Grading Assistant, September 2005 - May 2007
. Responsible for teaching introductory women's studies and composition
courses to undergraduate students including correcting and proofreading
student writing and facilitating classroom discussion. Proofed and graded
business school papers and projects.
Bachelor of Arts, English - Brigham Young University, April 2004
Specialized Skills
. Fluent in written and spoken Spanish
. Translation of educational, corporate training, and marketing materials
Spanish/English
. Editing of educational, corporate training, and marketing materials
Spanish/English
. Computer skills include Microsoft Office (Word, PowerPoint, Excel),
Siebel, Social Media
. Writing, proofing, and grammar in English and Spanish
. Teaching experience in the US and Europe with a variety of ages,
subjects, and skill levels
Experience
Freelance Editor, Cambridge Local First, Cambridge, Massachusetts -
September 2010
. Edited company directory for grammar, punctuation, and clarity
Program Manager, Tigrent Inc., Murray, Utah, February 2009 - August 2010
. Managed Inside Sales department for Tigrent's east and west coast
operations
. Increased revenue by 10% across Real Estate and Stock Program brands
. Supervised and mentored a team of 25 people
. Managed external contractor relationships
. Established metrics to measure individual employee contribution and
overall team performance
. Established customer-focused procedures resulting in improved team
attendance and professionalism
. Developed successful bilingual marketing program (English/Spanish)
. Responsible for generating new business contacts and resolving customer
disputes
Corporate Language Trainer, Madrid, Spain, June 2008 - December 2008
. Responsible for instructing non-native speakers in business and
conversational English
. Planned lessons for instruction in business setting and culture
. Prepared students for proficiency exams
. Organized schedules and communicated with clients
North American Language and Culture Educator, Madrid, Spain, September 2007
- June 2008
. Responsible for assisting in English and science classes in elementary
classrooms
. Taught classes of 24 students
. Prepared lessons designed to foster an interest in English
. Provided cultural integration and enrichment
Reading Teacher, Institute of Reading Development, May 2006 - August 2007
. Taught reading skills to a variety of ages and skill levels