Human Resources Training
Resume:
Tamiko Biagioli
**************@*****.***
Objective
To obtain a position that will provide excellent service in accordance with
company objectives and regulatory compliance that will utilize and
challenge my skills and background.
Education
Bachelor of Science, Health Education
San Diego State University, San Diego, CA
Paralegal Certificate Program
University of San Diego, San Diego, CA
Post-baccalaureate studies in Project Management
University of California San Diego, San Diego, CA
Qualifications
Recruitment & Retention Project Management Working in a team
environment
HR Administration Development of instructor Development of computer
led training materials based training scripts
and materials
Professional Experience
El Pollo Loco, Inc. February 2008-
July 2009
Training Program Developer
Provided training assistance to company restaurants and corporate office
employees. Responsibilities included analysis, design, development,
implementation and evaluation of training modules, materials and job
performance aids to maximize learning.
. Development - Designed new product materials into "easy-to-read"
informational job aids, bulletins and workbooks.
. Team Environment -Implemented a course of action regarding the
development of Shift Leader and Management level classroom based
training courses. Reviewed and/or wrote activities to Shift Leader and
Management workbook to maximize learning of course work curriculum.
. Project Management - Established and implemented new and existing
policies pertaining to company business (i.e., Guest Service, etc.) by
writing script material and obtaining outside consultants to assist in
the development of training videos.
Panda Restaurant Group
April 2007-October 2007
Independent Consultant
Provided training assistance to the Panda Restaurant Group training
department on an as-needed basis. Responsibilities included development
and conversion of classroom materials into informational job aids.
. Design - Assisted in the design and development of an efficient,
condensed version of training materials for restaurant Shift Leaders
and Managers.
. Team Environment - Evaluated and/or wrote activities to New Hire
workbook to maximize learning of food products.
Jack in the Box, Inc.
April 1997-April 2007
Training and Development Program Manager II 2001-2007
Human Resources Representative 1999-2001
Administrative Coordinator, Human Resources 1997-2000
Training and Development Program Manager
Provided training management duties that provided efficient delivery
systems that were aligned with operational objectives and strategic goals.
. Team Environment - Worked with cross-functional teams to assist in the
development, implementation and evaluation of training programs of new
products and served as a technical resource on training and development
issues.
. Design - Assisted in the design and development of classroom and
instructor led training programs.
. Computer Based Training - Conducted a blended approach to training that
included computer based training, classroom training and in restaurant
activities to maximize learning of training objective.
Human Resources Representative
Provided HR assistance for 500+ company. Responsibilities included
recruitment & selection, processing documents that support new hires,
implementation and coordination of policies and procedures, forms and
systems for the overall recruitment/hiring process.
. Recruitment & Selection - Conducted initial interviews and participated
in the selection process of non-exempt positions. Other
responsibilities included job postings, employment offers, relocation
approvals, pre-employment testing, new hire orientation, establish
recruiting contacts, screening of resumes for qualified candidates,
recruitment files and data entry of applicant/new hire information.
. HR Administration - Coordinated/scheduled interviews at the executive
and management levels, preparation of job offers and separation
packages. Initiated all process of supporting document associated with
new hires such as sign on bonus, memos, pre-arrival and pay-roll forms.
Other duties included generating, editing and preparing confidential
offer correspondence to new employees confirming offer, acceptance and
conditions of employment.
Executive Administrative Coordinator, Human Resources
Provided HR assistance for 3 executives and 10+ staff in Human Resources
department.
. HR Administration - Provided advanced administrative support of a
responsible and confidential nature for executive level management and
staff under minimal supervision and direction
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