Customer Service Representative

Jonathan Bernard Byrd

**** ********* *****

Columbus, GA 31907

Cell# 706-***-**** or Home# 706-***-****

Education:

Shaw High School

Aug 2000- May 2005

Columbus, Georgia

Columbus Technical College Oct 2005-

Dec 2008

Major: Microcomputer Specialists

Diploma

Experience:

Office Assistant/ Store Associate, AAFES Jan 2010-Present

Ft Benning, Georgia

. Responsible for answering the phone

. Responsible for performing administrative and clerical functions, to

include requisition supplies form, etc

. Mail distribution and maintain office files

. Sell a variety of merchandise to customers using salesmanship and

courtesy

. Operates a cash register or other sales related equipment

. Responsible for customers, amiable disposition and knowledge of

AAFES/Retail polices and business procedures

Customer Service Representative, TSYS May 2008- Oct 2008

Columbus, Georgia

. Responsible for answering the phone

. Resolves issues with customers

. Place orders for customers such as Sears, K-Mart and home Depot

. Booked flights for customers

Customer Service Representative, Bradley Direct May 2006- Dec 2006

Midland, Georgia

. Responsible for answering the phone

. Communicate with customers to help them solves problems

. Troubleshoot problems

. Communicate with customers to place orders

Electronic Engineer, Goodwill Industries, Aug 2005- Feb 2006

Columbus, Georgia

. Check electronic devices to see if operation

. Stamp envelopes for distribution

Computer Skills:

MS Word, Excel, PowerPoint, Front Page, Web Design

References:

Available Upon Request

Contact this candidate