Customer Service Rep
Resume:
K imberly M. Jones
New Orleans, La. 70122
***************@*******.***
Relevant Experience
Regions Bank
Bank Tellers/Customer Service Rep.
• Employed security measures to ensure funds were not compromised.
• Received cash and checks for deposit, verified amounts, and examined checks for
endorsement.
• Entered member and transactions data into computer and issued computer-generated
receipts to member.
• Cashed checks and disbursed monies after verifying signatures, endorsements and
member account balances.
• Collected loan payments and placed holds on accounts for uncollected funds, according
to procedures.
• Ordered daily supply of cash and counted incoming cash to verify accuracy.
• Explained, promoted and sold bank products and services.
• Posted night and mail deposits, payments and requests received in mail on a daily basis.
• Verified identification and rights to utilize facilities, as well as validity of credit cards and
checks.
Other Experience
Va. Medical Center
Surgical Technologist
2007-2010
• Assume responsibility for setting up and passing instruments.
• Observe and maintain aseptic technique at all times.
• Assist in preparing operating room for procedures.
• Complete required sponge, instrument, and needle count required by policy.
Qualifications
Enjoy working with people of diverse backgrounds, cultures and professional levels.
Possess strong public relations, communication, bookkeeping and mathematical skills.
Able to identify and resolve problems, remain organized and work well with little or no
supervision.
Understand the importance of providing excellent service, to maintain customer
satisfaction, create trust, and generate return business.
Education
Associate of Science, 2007
High Tech Institute
Atlanta, Ga.
Bachelors of Science, 2012
Our Lady Of Holy Cross
New Orleans, La.
Currently Enrolled
Contact this candidate