Administrative Assistant Quality Control
Resume:
Patricia L. Colburn
Fort Collins, CO 80525
Phone: 970-***-****
Email: abjbb3@r.postjobfree.com
Seeking a position as part of the clerical support staff which will allow me to meet the
needs of the customer as well as that of a specialized service company
"A smile is the only language everyone can understand."
My personality is such that I’m sensitive, caring, patient, and conscientious. I take time
to warm up to new ideas and people. I’m painstakingly accurate and methodical when
working with facts and details, am patient with follow-through tasks. I take
commitments and deadlines very seriously. I’m a patient listener, eager to help people in
real and practical ways. I’m quiet, private and reserved at first, but once I make a
connection, I’m exceptionally loyal, generous and devoted. I’m down-to-earth and
realistic and use practical judgment in making decisions and lend stability through my
excellent commonsense perspective. I’m modest, serious and hardworking and highly
supportive of friends and colleagues. Center of attention is undesirable. I tend to be
mechanical, generally able to figure out how a small object is put together. I’ve
completed a few pieces of artwork in both oil and acrylic.
Skills:
Typing: 50+ wpm
Software: Internet, Microsoft Word, data entry, Window applications, Outlook,
GroupWise, AutoCAD
Excellent interpersonal skills, phone manner, and office etiquette
Detail-oriented, punctual, dependable, efficient, accurate, devoted
Proficient in aspects of general office maintenance
Reputation for being hard working, ensuring an efficient service is provided
Trainable, flexible, team player, willing to learn, good listener
WORK HISTORY:
City of Fort Collins – Utilities Department
AutoCAD Assistant, Mapping Specialist 12/2003 – 6/2010
Assisted mapping department using AutoCAD to improve city map used by
various entities
Added building outlines, street, subdivision and business name text, addresses
Drew edge of streets, parking, and annexations.
Added new utility customers extracted from Banner database
Assisted water conservation department with scheduling appointments for
sprinkler system audits.
Assisted electrical engineers with making the electric system smart for city
mapping system.
North American Title Company, Fort Collins, CO (formerly Western Title)
Real Estate Title Insurance Company 17 years
Policy Processor
Managed planning and prioritization of workload
Proofed recorded documents post-closing
Maintained inventory of policy jackets
Performed queries in multiple databases with county
Maintained log of files for quality control
Typed and issued policies
Managed customer relations resolving queries and troubleshooting
Maintained inventory of office machine toner supplies
Processed premium checks
Trained other personnel in certain procedures
Provided telephone support at reception area when needed
Answered inbound calls in support of customer needs
Professional Education Systems, Inc., Eau Claire, WI
Seminar Publishing
Typesetter 1 year
Assisted in typesetting manuals for continuing education of professionals
attending seminars
Proofed speaker-submitted manuscripts
Performed paste-up for printing
Thornton Murray & Associates, Fort Collins, CO
Financial Planning
Receptionist 1 year
Receptionist and Personal Secretary to sole proprietor
Processed forms for investments
Prepared new client folders
Ordered office supplies
Maintained inventory of prospectuses
Maintained tickler of pending projects
Organized personal/private projects
Performed general office duties
Blunt Ellis & Loewi, Inc., Eau Claire, WI
Investment firm
Administrative Assistant/Data Entry/Receptionist 6 years
Assistant to highly productive sales representatives
Placed orders for investments
Managed customer relations
Processed portfolio evaluations
Processed mail
Posted research material
Ordered office supplies
Receipted certificates of stock and cash
Perused Wall Street Journal for quotes
Made oral radio station reports
Maintained customer accounts
Contact this candidate