Customer Service Credit Card

Location:

Posted:

October 16, 2010

William Pollock

Miami, FL 33136

***********@*****.***

Desired Position

Customer Service position in a major company with potential future

opportunities in related customer service areas.

Strengths

. Accurately managed phone, computers, and customer related incidents

. Handled customer inquiries and solved billing problems.

. Dealt with a diverse customer population.

. Enthusiastic and cooperative.

Experience

Customer Service, 05/09 - 08/10

Life Alert, Miami, FL

Make calls all over the state to different people residence to explain Life

Alert.

Anyone 50yrs or older I encourage them to get the system because they live

alone.

I believe anyone of age who lives alone need protection.

Customer service, 04/07 - 05/09

PRC, Miami, FL

Encourage people to purchase phone service through AT&T as their local

service provider.

Handle credit card transactions and encourage peoples to switch from their

current service provider to AT&T.

Head of Utilities, 02/06 -03/07

People 2.0 Global Miami, FL

Responsible for preparation for the food product. Responsible for

maintaining a clean kitchen for the Champion Club restaurant. Duties

include managing personnel and making sure everyone sanitizes equipment,

clean and break down stations at the end of the shift.

Skills

Microsoft Excel, Power Point, Word, Outlook Navigate through Internet

Education

Miami Jackson Senior High