Medical Manager
Resume:
Montrose, CA *****
************@***.***
Cynthia Byrd-Clay
Objective
A position where my job duties will enable me to utilize my experience, diversity, and
skills in a business or work-from-home environment
Experience
6/2004-Present - Verdugo Hills Hospital, Glendale, CA, 818-***-****
Part Time PBX Switchboard Operator/Radiology Admitting Patient Service Rep
Routing incoming and outgoing calls, patient front desk admitting registration, verified and
obtained authorizations from insurance companies, supervised and trained employees
11/2007- 7/2010 – Renaissance Arts Academy, Los Angeles, CA 323-***-****
Part time Data Entry Clerk
Collecting, correcting, inputting, editing, student scores and database, detecting and
correcting errors, contacting parents and schools for updated information, generating
transcripts, entering data for envelopes, labels, form letters and correspondences,
formatting and producing documents, clerical duties (answering phones, copying, filing
records and reading assignments
2/2006-2/2007 - Mt Sinai Memorial Parks & Mortuaries, LA, CA 323-***-****
PBX Switchboard Operator
Routing incoming & outgoing calls, sorting incoming & outgoing mail, researching,
coordinating, & finalizing complex assignments for co-workers when projects developed
11/2003-6/2004 - Office Team Healthcare Temp Agency, Glendale, CA
818-***-**** Assignments at Community & Mission Hospitals of Huntington Park and
Verdugo Hills Hospital
Medical Staff Services Assistant, Patient Service Rep
Assembled, filed, mailed, copied, faxed Doctor's credential files, sorted mail, patient front
desk admitting registration, verified insurances, supervised and trained employees
9/2000-7/2003 - North Shore Pain Specialists, Dr. Paul Sorell III, Jericho, NY
Multi-Specialty Practice Transcriptionist/Medical Receptionist
Transcribed medical and narrative reports, answered phones, scheduled and confirmed
appts., pulled, filed, faxed copied charts and medical records, assisted doctor with
patients in exam rooms, obtained authorizations from insurances companies and
pharmacies
7/1998-7/2000 - L&J Healthcare Mgmt & Consulting, Lake Success, NY
Multi-Specialty Practice Receptionist/Asst Office Manager
Transcribed 50-60 medical reports weekly, answered phones, pulled & filed charts, typed,
faxed, copied, read & edited reports, billed companies using MS Excel, scheduled appts,
sorted mail, distributed 10 doctors weekly schedules, assisted doctors with patients,
trained & supervised employees
Temp Assignments courtesy of Temp Agencies
2003-2007 Wells Fargo (3-time call back),
Screen Actors Guild (2-time call back),
Kaiser Permanente (2-time call back),
Aptium Oncology
Education
June 2010 Verdugo Hills Hospital – Glendale, CA
Decontamination Training – Certificate of Completion
March 2010 Verdugo Hills Hospital – Glendale, CA
5 years of Service Honors Award
June 2008 Verdugo Hills Hospital - Glendale, CA
Medical Terminology-Certificate of Continuing Education
2005 - 2008 Allied Business Schools - Laguna Hills, CA
Medical Transcriptionist - Certificate of Completion
April 2007 Allied Business Schools - Laguna Hills, CA
MTAPPP (Medical Terminology, Anatomy, Physiology, Pathology and
Pharmacology) - Certificate of Completion
1997-2000 Stratford Career Institute - St. Albans, VT,
Medical Office Assistant
1993-1995 Binghamton University (SUNY)- Binghamton, NY
Economics, Accounting, Physics, Computer Science
Interests
Typing, cooking, swimming, baseball, basketball, skating, theme parks
Skills & Qualifications
• IBM and IMAC computer knowledgeable; Excellent at Internet Research
Proficient in the following: FileMaker Pro, WordPerfect 6.1, Microsoft Outlook,
Microsoft Word, MS Excel, PowerPoint, Access, Lotus 123, Dbase
• Proficient in the following medical Software: AS/400, Centricity Radiology
Information System
• Dictaphone machines and computer software to schedule appointments
• Outstanding communications and written skills, ability to follow instructions,
management of electronic files
• Demonstrate strong ethics, leadership, interpersonal skills, communication, and
the ability to effectively manage stress and engage in continuous learning
• Demonstrate experience tracking, printing documents, and assembling materials
• Reporting equipment malfunctions
• Great typing skills 45-50wpm, 10-key (touch & sight), 8,000-10,000 kph
Additional Skills & Equipment/Resources used/own
Mini Cassette, Micro Cassette, Standard Cassette, WAV Pedal, USB Foot Pedal, Tabers,
The Pill Book, Mosby’s Dictionary, The American Medical Association Family Medical
Guide, Symptoms: Their Causes and Cures, The People’s Pharmacy, The Language of
Medicine, numerous related references
References
Available upon request.
Contact this candidate