K ENNETH A. FLEISCHMANN
* ******** ******, ********** ** 01803
Home 781-***-**** . Cell 781-***-**** . ***************@*****.***
OBJECTIVE
An ambitious, productive and detail oriented professional who can install,
configure and troubleshoot PC's, network hardware, and operating systems;
strong ability to problem solve with a broad range experience in
exceptional customer service
MAJOR ACCOMPLISHMENTS
. Install, configure and troubleshoot windows xp. vista, 7, ubuntu/fedora
. Setup windows 2003 server (including DHCP/DNS/Active Directory)
. Configure windows 2003 exchange server and clients
. Setup, configure and troubleshoot replication servers
. Hard drive imaging using (Norton Ghost)
. Install and troubleshoot multi-boot operating systems
. Making and testing cat 5/6 cables
. Test security levels using mmc security configuration and analysis tools
. Configure remote desktop support and remote assistance (for help desk
applications)
. Install, configure application software, anti-virus software and malware
. Setup blade servers (HP Proliant DL-320)
. Configure organizational structures in active directory
. Laptop experience - upgrading, installing lcd screens, operating systems,
hard drives and memory
. Familiar with GPO's and IPSec
EXPERIENCE
Sales Associate
October 2009 to Present
Best Buy, Burlington, MA
Assist customers in the digital life area of the store. Digital life
includes mp3/ipods, digital cameras and computers. Made sure that my
customers had a complete shopping experience. While also getting complete
solutions with
their shopping needs
Intern
April 2010 to June 2010
GT Computers, Woburn, MA
Build new computers to customer specifications. Repairing units to original
settings. Adding memory and hard drives.
EDUCATION
Millennium Training Institute, 2010
Woburn, MA
Certification Program Network Systems Specialist GPA: 3.5