Customer Service Representative

Lauren Bauer

** ***** * ******, ******** Ohio ***13, 513-***-**** Cell,

abjb54@r.postjobfree.com

objective:

To secure a Medical Assisting position in a facility where I can continue

to utilize and enhance my hands-on skills and knowledge in the medical

field.

education:

Southwestern College, Cincinnati Ohio June, 2010

Diploma in Medical Assisting G.P.A.: 3.1

President's List Recipient

Butler Tech, Cincinnati Ohio October, 2007

Certificate in Orientation to Non-Traditional Occupations for Women

skills:

. Demonstrate strong customer service skills

. Capable of working individually or with a group or team

. Strong production while working with a deadline or in a fast pace

environment

. Over 100 accurate phlebotomy injections and blood withdrawals

. Certified in First Aide and Cardiopulmonary Resuscitation

. Proficient in Microsoft Office: Word, Excel, PowerPoint, and Outlook

. Type over 55 words per minute

. Quick learner and detail oriented

work experience:

Chiropractic and Physical Therapy Center, Cincinnati Ohio April, 2010-

June, 2010

Medical Assistant Extern

. Prepare patients for treatment by documenting and confirming medical

history

. Develop X-Ray images

. Confirm and schedule appointments according to the doctor's schedule

. Administrative work consist of faxing, copying, printing, emailing,

and answering various phone calls

. Obtain consent and release of information informs when indicated

. Prepare treatment rooms, weigh stations and work rooms daily and

restock as necessary

Express Personnel, Cincinnati Ohio December, 2007-April, 2009

Restaurant Technologist

. Administrative work consist of filing, faxing, printing, copying,

shredding, answering multi-line phone system, data entry, and emailing

. Assisted the office operations managers with various projects and

paperwork

. Answered questions and various inquiries

Flex Staff, Cincinnati Ohio April, 2004-April, 2006

Temporary Agent

. Completed accounts payable and accounts receivable payroll

. Worked between several offices to complete various tasks and projects

CornerStone, Cincinnati Ohio October, 2003-April, 2004

Customer Service Representative

. Received inbound calls and process orders

. Updated customer information

Adecco (PharmaCare Direct), Cincinnati Ohio January, 2003-September, 2003

Customer Service Representative

. Filled prescriptions according to the amount given

. Confirmed prescriptions as needed

RDI Marketing, Cincinnati Ohio January, 2001-December, 2002

Customer Service Representative

. Raised funds for charity events such as the March of Dimes, AT and T,

and Leukemia Society

. Completed success cold calls to companies and individuals to make

donations

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