Customer Service Sales

MELISSA A IBARRA

Phone: 210-***-****

SKILLS

Knowledge of Microsoft Word and Excel, Internet Explorer and Email. Can

type 40 wpm; Some Ten Key 8,000 KSPH. Experience with Document Imaging,

Data Entry, Record Keeping. Can operate fax machine and photocopier. Am

well-organized and pay good attention to detail. Customer Service

experience. Cashier experience.

EMPLOYMENT EXPERIENCE

Travel Traders-JW Marriott Resort

02/2010-Present

Gift Shop Associate: Responsible for assisting customers at gift shop.

Operate cash register. Maintain housekeeping standards. Notify customers of

on-going sales. Stock Merchandise.

Marshall's Department Store

7/2008-04/2009

Sales Associate: Responsible for assisting in the daily operations of the

store. Works in the areas of merchandise presentation, processing,

markdowns, fitting rooms, cashier, and customer service. Greets, interacts

with and thanks customers on a regular basis. Maintains housekeeping

standards of area, including ongoing recovery. Performs other duties, as

assigned.

Landata Technologies, Inc.

11/2006 -06/2007

Scanner/Tagger: Scanned pages on a document imaging processor for project

with Bexar County Criminal Files. Proofread and Edited pages for errors.

San Antonio Aerospace

02/2006-08/2006

Records Clerk: Collected and scanned data for aviation repairs. Made sure

each document had the proper signatures. Copied information onto CD for

future reference.

Goodwill-ACS

09/2005-01/2006

Key Data Entry Operator: Entered data for Homeland Security i.e.

Immigration visas and green cards. Documented each foreign's citizen's

entry into the country and place of residence in the United States.

Wal-Mart Supercenter

10/2003-03/2005

Sales Associate: Provided customer service and stock merchandise, answer

customer's inquires and maintained appearance of work area.

Docucon Imaging Services

10/2000-05/2001

Document Conversion Clerk: Proofread and edited documents, used Window

program to proofread. Scanned pages on a document imaging processor and

rescanned any skewed pages on a flatbed scanner. Prepared pages for

scanning. Cleaned and maintained scanners.

EDUCATION

Career Quest

1999

Computer Skills Certificate

Thomas Jefferson High School

Graduated 1994

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