Customer Service Human Resources
Resume:
Jeff Fleming
Mobile Phone:
Secondary Phone: 850-***-****
E-mail: ********@*****.***
OBJECTIVE
Looking to obtain a new career in the Pensacola Florida Area, will consider relocation .
WORK EXPERIENCE
Provisoner/Dispatcher
May 2002 - August 2010
Cavalier Telephone Pensacola, FL
Telecommunications Services
Provisioned orders for UNEP,DSL,VODSL. Did changes in 5e,Jetstream, Scheduled jobs and
Dispatched Field Techs. Responsible for 15 plus Field Technicians over 5 plus States. Systems
used TBS, Xora, Field Power, Volt Field Power, Urban Field Power.
Customer Service Rep II
September 1996 - July 2001
OCLC Dublin Ohio
Handled specific products and services the company sold or distibuted to members across the
world. Order entry,tracking and phone support. Phone support to members and service centers
worldwide.
Support Specialist I
September 1992 - September 1996
OCLC Dublin Ohio
Handled specific products and services the company sold or distibuted to members across the
world. Order entry,tracking and phone support. Phone support to members.
Installation Services Rep
September 1988 - September 1992
OCLC Dublin Ohio
Processed orders for installation,moves and disconnects of computer hardware sold to member
libraries.
Micro Product Packaging Specialist
September 1986 - September 1988
OCLC Dublin Ohio
In charge of packaging orders for member libraries computer hardware request.
Product Packaging Specialist
August 1983 - September 1986
OCLC Dublin Ohio
Worked with offline products. Packaged library catalog cards and marc record tapes for shipping
to member libraries worldwide.
Custodian
July 1981 - August 1983
OCLC Dublin Ohio
Worked on the cleaning crew performing janitor tasks
EDUCATION
High School or equivalent,
0 0 - 6 1983
Southwestern City Schools
Went to school in the Southwestern City School District Grove City Ohio obtained a high school
diploma.
Decided to work full time and not pursue a degree .
SKILLS
Micro Soft Word/Windows OS Intermediate
Xora Expert
TBS Expert
5e Intermediate
Jetvision Intermediate
Field Power Expert
REFERENCES
OCLC Human Resources
Oclc
Professional
Brian Dickson
Human Resources Coordinator Cavalier Telephone, L.L.C.
*********@******.***
Professional
Contact this candidate