Sales Manager

Reginald D.

Fair

****

Witwould Lane

Winston

Salem, NC 27107

***-***-

1830

PROFESSIONAL EXPERIENCE

iLive Fitness, LLC

****-*******

Head Fitness Trainer

Conduct interactive training sessions for clients in need of an active

fitness partner.

Design customized fitness routines after clients' physician waiver and

assessment.

Perform Body Diagnostic Test including, weight screening, body fat

analyses, target heart rate scope and height /body measurements.

Educate clients on healthy lifestyle choices, preventative care in addition

to nutritional and supplement recommendation based on their current health

condition; Diabetes, obesity, etc.

Created a functional group training program for seniors to help prevent age

associated health risk and a fit boot camp model concentrating on activity

and fat loss.

American Express, Greensboro, NC

2004-2010

Relationship Care Coach

Responsible for conducting instructive, supportive, inspiring coaching and

feedback sessions to improve team metrics and increase customer

satisfaction.

Team Leader for Corporate and Small Business Customer Focused Sales

Conducted day-to-day functional supervision of non-exempt work group.

Monitored, identified and resolved performance/behavior/attendance issues

using

prescribed performance management techniques.

Developed and completed performance appraisals according to network metric

alignment.

Small Business Sales Consultant

Responsible for maintenance on corporate and small business accounts

including balance

inquiries, line of credit increases and billing disputes.

Reviewed client accounts, developed relationships, solicited new products

and services based on clients eligibility, needs and current promotions.

Maintain top 5% in sales and service metrics.

Best In Sales Award for 2005 and 2006.

Select Security Services Inc. High Point, NC

2001-2004

Manager of Sales and Distribution

Managed northwestern sales region for an $8.4 million security products and

services company.

Designed assessment plan that increased sales volume 3-5% for eight

consecutive quarters.

Trained and supervised the improvement of sales skills and product

knowledge of consultants.

Sales Consultant

Developed sales strategies for maintaining and further leveraging existing

client relationships (includes pre-call planning and post-call follow-up

activities); feedback session and customer satisfaction surveys etc.

Solicited business by cold calling and a variety of secondary resources

such as real estate professionals, commercial/residential builders and

referral partners.

Protect America, Fayetteville, NC

1999-2001

Manager of Outbound Telemarketing and Sales

Managed telemarketing personnel setting over 350 appointments per day.

Verified and confirmed security appointments set by

telemarketers, therefore increasing sales volume.

Performed call auditing to maintain customer satisfaction and call

integrity.

Military U.S. Army, Fort Bragg, NC

1995-1999

Logistics Specialist

Army Service Ribbon

( Air Assault Badge

Combat Life Saver Badge

( Army National Defense Medal

SKILLS

Microsoft Word, Excel, WordPerfect, Lotus

EDUCATION

Mount Vernon High School,

Mount Vernon, NY 1991-1995

Fayetteville Technical Community College,

Fayetteville, NC 1997

American Fitness Professional Association

Certified Fitness Trainer, 2007

References Furnished upon request

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