Christopher L.Norwood
*** * **** ** ( San Bernardino, CA ( Home: 909-***-**** ( Cell: 909-499-
6436( **********@*******.***
SALES MANAGER
( North America (
Value Offered Ten years of experience leading domestic sales organizations
and multi division teams to exceed revenue and profit goals.
Proven track record of driving top-dollar growth and regional
expansion.
Specialized skills in B2B technology sales to
diverse-industry clients worldwide.
Strong command of international business protocols and
experience conducting business with and executives across the
globe.
Expert relationship builder, channel developer, negotiator
and sales strategist.
Key Skills Market Expansion Strategies Territory Startup &
Business & Channel Development Turnaround
Sales Team Training & Strategic Partnership
Management Building
Complex Negotiations & Sales Key Account Management
Cycles Forecasting & Market
Analytics
Representative Global 2000 Fortune 500
Clients Manufacturers: Retailers:
AT&T TELECOM. Nationwide Credit
Cingular Wireless
Blue Cross Public Storage
Sun Newspaper
Group
Career Adelphia Cable-North America,
Progression
Call Center Sales Trainer, 2003
to 2006
Senior Sales Lead, 2002 to 2003 New Accounts
Represenative,2002
Progressed through a series of promotions, culminating in
challenge to direct products solution programmer. media sales
organization. Supervised a regional sales force of 25
located throughout the U.S .Managed a $2M marketing launch
of new Dvr systems, market analytics and sales team
training/development programs.
Achievement Earned repeated commendations for sales leadership throughout
Highlights +3-year tenure with Adelphia Cable, Inc. Significant results
include:
As Call center Quadrupled revenues from premium accounts, catapulting
Sales lead (2002 subscribers from 33% in 2002 to 51% in 2003. Achieved 100%
to 2003): of quota in first year as Sales lead manager and exceeded
targets in all ensuing years by up to 235%.
Built an A-caliber team of multinational sales talent.
Recruited staff; led ongoing mentoring/training on Adelphia
Cable full suite of software and network monitoring
solutions; and coached consultative sales, customer care and
closing best practices.
Technology
MS Office
(Word/Excel/PowerPoint/Access/Project),
Streaming Media, WebTrends, ACT!,
Salesforce.com, HP OpenView, Windows
(all), UNIX