Customer Service High School

***** *. *******

Chicago,IL,*****

219-***-****

JAMES A. ROBERTS, JR.

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SUMMARY OF QUALIFICATIONS

Nine years of assembly line and inventory with area of expertise in

forklift operations. Enthusiastic team player who interacts well with co-

workers and management. Superior interpersonal communication,

organization, and problem-solving skills. Demonstrated project management

skills delivers; quality results with accuracy and precision. In-depth

skills in:

. Shipping/Receiving, Inventory and Bagger

. Heavy Lighting (50 lbs)

. Fast learner, able to work quickly and accurately on multiple tasks.

. Experience in team planning and working independently.

. Excellent public/customer service experience.

. Can perform job with or without supervision.

( Packed, and scanned orders using a palletizer and doing inventory.

( Worked efficiently, used chemical cleaning compounds associated with

sanitation.

(

CAREER JOURNAL

Unilever Home and Personal Care, Hammond, Indiana 2008 - 2009

Machine Operator/Bagger

( Operated industrial forklifts to load and unload truck, and complete

shipping and receiving paperwork.

McDonald's, Merrillville, Indiana 1997 - 1998

Cashier

( Provided customers with superior service face-to-face.

( B

alanced out cash drawer daily to insure accuracy and matches computer

records.

( Maintained inventory.

EDUCATION

Portage High School, Portage, Indiana

Graduate, 1997

Accurate record keeping insuring proper production counts, worked safely

and used personal protective

equipment.

Walgreen's Return Center, Valparaiso, Indiana 2000 - 2008

Material Handler

( Drive various Forklifts

( Prepared documentation for shipment of material and related items.

( Load and unload deliveries from various vendors.

( Scanned/Sorted merchandise.

Luke Oil, Lake Station, Indiana 1998 - 2000

Cashier

( Responsible for opening, closing and balancing cash register.

( Conducted periodic physical inventories and maintained adequate stock

levels of sale items.

( Store maintenance.

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