Customer Service Data Entry

Katrell Smiley

***** *.*. * ** Court, Apt. #A***

North Miami, Florida 33161

Cell: 786-***-****

Email: *******.******@*****.***

Summary: Experienced HR Assistant and Payroll Clerk who is a responsible and dedicated professional with a desire to

exceed goals and expectations possessing exceptional communication, interpersonal, and multi-tasking skills. I am

interested in obtaining a challenging position that will promote growth and advancement.

Skills: Computer Administrative Medical

• Microsoft Word Payroll Processing CPR/BLS Certified

• Microsoft Excel Data Entry Medical Terminology

• Microsoft Outlook Interpersonal Skills

• Adobe Leadership Skills

• Ultimate Software Communication Skills

• ADP Software Customer Service

• Type 45-55 wpm Self-motivated and directed

Education:

8/00-5/03 Miami-Dade Community College Major: Accounting Degree: No

Professional Experience:

02/09-Present ADPI Intermedix Miami, FL

Payroll/File Clerk

Process payroll, record PTO time in time management system, correct missing punches for employees, review payroll

reports for discrepancies, process piecework for medical coders, establishes, maintain and updates personnel files,

database, records, enter background checks for eligible new employees and provide results to hiring manager, complies

and distribute employee benefit packages monthly for eligible employees, creates and mails Initial Notice of COBRA to

newly enrolled employees and mails COBRA letters to terminated employees, received monthly employee reviews from

managers which includes updating and maintaining spreadsheet of review scores, obtaining Incentive Bonus

Recommendation Forms and printing bonus award certificates, logs payroll checks in worksheets an assists with

distribution of payroll checks, create new hire packages and handbooks, go over new hire paperwork with new employees,

maintain open positions spreadsheet, maintain applicant tracking spreadsheet.

09/08-Present Jackson Memorial Hospital (ER/TR Radiology Department) Miami, FL

Health Services Representative I

Receptionist for front desk, enter patients' orders for radiologic exams, review and verify images are uploaded into the

ISite/PACS programs, gathers/processes both inpatient and outpatient requisitions, arrives each patient

(inpatient/outpatient) via the arrival log, enter patients' diagnosis into the computer, communicates to technologists of

patient arrival, contacts personnel via pager as needed, arranges for patient transportation as needed, contacts referring

physicians for additional information as needed, relates and interacts well with others relative to their age specific,

physical and psychosocial needs, participates in quality improvement activities to ensure continuous improvement of

services provided, adheres to standards of excellence at all times, adheres to all administrative and HIPPA laws and

regulations.

01/04-9/08 COPE Center North (Miami-Dade County Public Schools) Miami, FL

School Secretary/Payroll Clerk

Process Payroll in PARS, input transportation using CATS, switchboard operator, take messages, sort and distribute mail,

assist Registrar with registration, issue class admit passes to students, assist with attendance, withdrawals/transfers,

retrieve and update student information using ISIS, sign students out of school, type, duplication, maintain office

decorum, and professionalism.

.Additional Work Experience:

Cashier (American Airlines Arena – 10/03-10/04)

Returns Processing Clerk (ABC Distributing, LLC – 11/02-03/03

Data Entry Clerk (ABC Distributing, LLC – 7/02-11/02)

Secretary/Cashier (Laborers International Union-Local 478 – 11/00-06/01)

Office Specialist II (Miami-Dade DHS-8/00-10/00)

Cashier (Wendy’s Restaurant-11/97 – 02/00)

References:

Furnished Upon Request

References:

Name Title Phone Years Known

Latella Tharpe Credentialing Specialist 305-***-**** 3 years

Ambrozene Lee Secretary/Registrar 305-***-**** 6 years

Deanndra Everett Data Input Specialist II 305-***-**** 6 years

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