Customer Service High School

Jermaine Bennett

**** ******** **. ( Philadelphia, PA ( 267-***-**** (

*******.*********@*****.***

Targeting Shipping and Receiving or Store Positions

. I'm seeking a challenging career position that will allow me to gain

experience and advancement within the company. I would also like the

opportunity to utilize my relevant customer service skills

. Upcoming Community College of Philadelphia graduate offering a strong

academic background in IT.

Education

Degree expected 05/10

Community College of Philadelphia,

Philadelphia, PA

. A.A.S. in Computer Information Systems

Degree expected 06/06

Philadelphia High School for

Business and Technology,

Philadelphia, PA

. Diploma

Technology Summary

Systems: Windows 2003/XP, Unix

Databases: Relational Databases

Languages: Visual Basic, HTML, CSS, MathLab

Software: MS Visio, MS Office

Skills

. Always provides quality customer service

. Effective working independently or as a cooperative team member

. Self motivated, confident, and dedicated to quality work

. Excellent problem-solving and interpersonal skills

. Energetic, professional, and reliable

. Extremely well organized and detail-oriented

Experience

Wendy's Inc, Philadelphia, P.A.

. Supervised loading and unloading of goods, ensuring that merchandise

was handled with care and placed correctly in store

. Monitored inventory paperwork and ordering, to keep store fully

stocked

. Kept store items neatly organized to facilitate ordering of new

inventory

. Resolved a wide range of problems, including missing merchandise,

delivery cancellations, damaged merchandise and incomplete deliveries

. Discussed shipping and packing issues with co-workers and management

to

. develop improved practices

Contact this candidate