Administrative Assistant Front Desk

Carrie L. Pitzen

*** ***** ** ***** . **********, MI 48182 . 419-***-****

Seeking a position as an OFFICE SUPPORT ASSISTANT within a general business

or medical office environment to utilize my present skills and knowledge

base in conjunction with acquiring new skills.

Work Experience

Support Staff, Toledo Hearing and Speech Center, Toledo, OH

3/03 thru Present

. Schedule patients for audiologic, occupational therapy and speech

language pathology visits

. Create and implement the schedule layouts for the above providers

. Coordinate public relations for outside agencies and the community

. Register patients and maintain front desk

. Train co-workers on the daily function of the front desk, in addition

to answering phones

. Correspond with insurance companies

. Provide copies of reports to clients and physicians

. Prepare and maintain patient charts

. Enter data such as demographics and insurance information

. Perform audits

. Assisting the executive director in various projects

. Purging files

Secretary, Arthritis Associates, Toledo, OH

5/01 thru 3/03

. Maintained front desk (i.e. faxing, filing, phones)

. Scheduled patients for four physicians

. Prepared and maintained patient charts

. Phoned in prescriptions for patients/physicians

Administrative Assistant, Diehl Inc., Defiance, OH

1989-2000

. Performed credit checks for new customers

. Issued freight claims

. Managed accounts receivable

. Maintained paperwork for various departments

Education

Napoleon High School 1976

Napoleon, Ohio

Four County Joint Vocational School

1976

Archbold, Ohio

Volunteer Experience

Toledo Hearing and Speech Center Golf Outing

September 2010

Toledo Hearing and Speech Celebrity Wait Night

February 2010

Toledo Hearing and Speech Golf Outing

June 2009

Jamie Farr Golf Tournament

June 2007

References

Available upon request

Contact this candidate