ARDEANA S. METZCAR
**** *. **. **. *** • Morrow, Ohio 45152 • 513-***-**** • C - 513-***-****
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SUMMAR Y OF QUALIFICATIONS
Twenty years experience as administrative professional.
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Excellent communication skills, both verbal and written.
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Computer skills include Microsoft Word, Excel, PowerPoint, Outlook, JDE
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High Level of integrity and confidentiality
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Utilize excellent business judgment and time management skills
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PROFESSIONAL EXPERIENCE
ADECCO STAFFING/CENGAGE LEARNING – Cincinnati, Ohio 3/09 – 10/10
Administrative Assistant – Global Rights and Permissions
Eighteen month assignment with higher education textbook publisher. Responsible for
supporting the Director and three project managers in the Global Rights and Permissions
Department. Duties included the following:
Administrative support to four project managers in the Rights Acquisition Department.
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Scheduled conference calls with project managers and vendors to discuss new project details.
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Calls were scheduled with projects managers from three different state locations and outside
vendors throughout the United States.
Launched new projects by completing start-up sheets, acquiring prior edition documents and
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supplying information via ftp to researchers and vendors. Opened projects in Rights
Management System (RMS) at start of projects to verify correct information and add user
assignments.
Entered project information into Integrated Publishing System (IPS), i.e. verifying project
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manager assignment, vendor assignment, print run information, schedule dates, etc.
Performed data entry for items requiring permission in RMS.
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Prepared closing documents, including permission reports, and maintained files.
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Maintained projects lists for project managers using Excel spreadsheet.
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Acquired images from preferred image vendors for researchers and vendors.
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Researched and supplied images from in-house image library and preferred vendors for
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substitutions and cost savings for projects managed in-house.
Developed project duty checklist utilized by team to track progress of projects.
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Developed and nurtured working relationships with independent contractors, vendors and
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associates in other departments that worked on projects.
Invoice processing and inquiries in JDE.
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Communicated with Permission Fulfillment department to rectify non-payment issues.
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LUXOTTICA RETAIL (Lenscrafters Brand), Cincinnati, Ohio 12/89-6/08
Recruiter/HR Administration
§ Managed recruitment process for seven businesses of the Manufacturing Division of large
optical retailer. Duties included posting positions on Monster and Career Builder, job fairs,
PDI assessment testing, drug testing and background check. Processed all new hire
paperwork and maintained all personnel files.
§ Responsible for administrative office support. Duties included meeting schedules,
preparation of correspondence, daily/weekly production reports, greeting customers and
vendors, and conducting plant tours.
§ Responsible for on-boarding process which included company orientation and explanation of
benefits and enrollment. Processed all personnel change notices for execution of salary
changes, promotions, address changes, etc.
Coordinated yearly open enrollment process with Benefits Department. Assisted in benefit
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problem resolution.
Conducted management training classes pertaining to interview techniques and proper use of
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corporate approved questionnaires.
Assisted in the development of “Interviewing for Success” Power Point presentation.
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Responsible for presentation to all front-line associates as a means to improve interviewing
skills. Counseled associates on career path objectives and assisted in resume writing.
Participated in the implementation of the Kronos payroll system for Luxottica Optical
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Manufacturing. Processed weekly payroll.
Periodic review of compensation reports to ensure all salaries were in alignment with
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corporate salary guidelines.
Supported Occupational Health Department with all incidents of occupational injury and
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FMLA. Maintained OSHA Log and submitted to Occupational Health Department monthly.
FIDELITY INVESTMENTS, Blue Ash, Ohio 10/88 - 8/89
H.R. Specialist
§ Provided administrative support to Director of Human Resources. Responsible for
preparation of correspondence, meeting schedules, and travel arrangements.
§ Recruiting Department duties included sourcing candidates, preparation of on-site career
fairs, processing of new hire paperwork, and facilitation of new hire orientation including
explanation of benefits and enrollment.
§ Maintained over 200 personnel files in System 38 Human Resource Management system.
RENDIGS, FRY, KIELY & DENNIS, Cincinnati, Ohio 4/84 - 3/86
Legal Assistant
§ Administrative support to two Senior Partners. Prepared legal documents through machine
dictation, file maintenance, time recording for billing purposes, and letter composition.
Maintained high level of accuracy and confidentiality. Managed attorney schedules and
appointments, made travel arrangements, greeted clients, etc.
EDUCATION
Middletown High School Graduate
Microsoft Office - Word, Excel, PowerPoint, Outlook, JDE
LUXOTTICA RETAIL CORPORATE TRAINING
Policies and Procedures – 2007 Corrective Action/Exit Interviews – 2007
Anti Harassment in the Workplace – 2007 Interactive Management - 2006
Developing Extraordinary Leaders - 2006 Situational Leadership – 2001
Intro to Diversity – 2001 Diversity “A Class Divided” – 2001
The Oz Principle - Lenscrafters 2001 Civil Treatment for Managers – 1999
Basic Principles of a Collaborative Workplace – 2001