Training Consultant
Resume:
LINDSEY C. MORGAN, CPHT
Los Angeles, CA 90062
***********@***.***
Training Consultant
P Q
ROFILE OF UALIFICATIONS
Pharmacy Tech for over 5 years with strong pharmacy workflow knowledge
Strong communication, written, organizational, interpersonal skills
Proficient in Microsoft Office
Certified Licensed Pharmacy Tech
Experience with EPIC EMR system
Training Consultant for ePIMS pharmacy system
Trained pharmacist, techs, and clerks on the ePIMS outpatient pharmacy system in different
regions
Proficient pharmacy reporting inventory, tax summary, and shipping logs
Knowledgeable in healthcare benefits as it relates to Rx coverages
Proficient in pharmacy workflow to ensure pharmacy success
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AREER RACK
Modis Staffing/ Kaiser Permanente, Pasadena, CA June 2014 – January 2014
Training Consultant/ Pharmacy Tech
• Responsible for instructing and training pharmacy staff in different Kaiser Regions for the new ePIMS
pharmacy system.
• Developed effective workflows while working in different pharmacy locations
• Worked with management reporting feedback from different pharmacies were ePIMS system was
implemented.
• Diligently provided Go-Live support and monitored & documented various operations to ensure timely
completion.
• Reported issues (hardware, patient care, and software) to the internal Technical Support/Help Desk.
• Worked with Kaiser EPIC EMR system to communicate with prescribers for Rx issues.
• Helped with Order Entry, Data Entry, Data Verification, Filling, and Selling Rx’s when Kaiser
Pharmacies deployed the new system.
American Career College, Los Angeles, CA March 2014 – August 2014
Substitute Instructor / Pharmacy Tech
• Responsible for teaching and training new students to become pharmacy techs.
• On call for teaching assignments
• Instructing the students from the syllabus approved by the program director.
• Ensure the students have the proper resources needed before and after graduation for the workforce.
LINDSEY C. MORGAN,
CPHT
Page Two
Walgreens Pharmacy, Los Angeles, CA April 2012 – June 2014
Pharmacy Technician
• Support and assist the pharmacist in dispensing medications by removing drug or drugs from stock
• Maintained drug inventory
• Filed away hardcopies.
• Filled Rx’s
• Data Entered
• Ensured proper maintenance of pharmacy equipment
• Trained new techs and clerks on pharmacy workflow
Equity Staffing/ United Healthcare Group, Costa Mesa, CA January 2013 – May 2013
Prior Authorization Pharmacy Tech
• Processed and completed prior authorization request for non-formulary drugs with utilization
restrictions, through the pharmacy benefit manager for members’ health plan
• The provider's prior authorization request included reviewing and processing claims with clinical
guidelines; obtaining and verifying all clinical/medical information received
• Duties included taking phone calls and providing notifications to members, pharmacy and physician
providers, in a call center environment via Virtual Call Center and AS-400 computer programs.
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DUCATION ICENSE
American Career College
Certificate, Pharmacy Tech 2010
Pharmacy Technician Certification Board Certified, (PTCB) Certification #: 5101-0701-0088-372
State of California Pharmacy Board, Pharmacy Technician License #: 99601
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