Technician Sales

917-***-**** . ************@*****.***

ALBERT A. ONESTIMI

Summary of qualifications

Albert Onestimi is an exceptionally driven and accomplished IT

specialist with one decade of experience in computer hardware and

software consultation, consumer support, and repair including

expert ability to troubleshoot, diagnose, and repair a variety of

hardware peripherals, and design, install, secure, and maintain

wireless networks. He delivers solid knowledge with Windows

security challenges, and is proficient in the installation,

maintenance, detection and removal of virusware, adware, and

spyware.

Fluent in the English and Italian languages, Albert is a proficient

communicator with a variety of professional personalities and

customers, delivering 100% customer satisfaction. He possesses

comprehensive hardware and network configuration knowledge with an

emphasis on computer related equipment. Further, Albert is

proficient with a variety of computer applications including a

strong knowledge of Apple products and devices, Microsoft Windows

7, Vista and XP, Microsoft Office Suite, ADP, MAC and OSC.

Employment

2005 - 2009 Bay Ridge Automotive Management

New York, NY

IT Technician - Auditor (for 23 automotive dealerships)

Coordinated IT management objectives including troubleshooting,

diagnosing and repairing software issues, hardware issues,

implementing security and backup measures, and data cabling

installation

Modified computers and peripheral equipment including variety of

network, desktop and client configurations, PDAs, and printers

Expert knowledge and application of entire MS Office Suite and

operating systems and variety of Apple devices

Tested, analyzed, modified, verified, and recorded test data

documenting functional specifications of product prototypes

Managed web-based ADP electronic payroll and audited and reconciled

weekly sales and parts inventories

2006 - 2008 English-Italian language Translation

New York, NY

Translator and Interpreter

Translated written and verbal communications into native language

Researched legal, technical, and scientific phraseology to

ascertain correct translation

2003 - 2004 Computre' Tuscolana

Rome, Italy

Computer Technician

Served as technician identifying, troubleshooting, and resolving

variety of consumer computer and hardware related issues including

data backup, desktop and network security, and software

installations

Received consumer inquiries and provided desktop and server

troubleshooting, diagnosis, and repair recommendations

Instructed and informed customers on computers and hardware

attaining their computing objectives

2002 - 2003 Esercito Italiano (ARMY)

Rome, Italy

Caporale (Corporal)

1999 - 2002 IT Hardware Consulting

Rome, Italy

Hardware Technician

Researched, designed, and developed computer related equipment

Repaired and provided consumer support for variety of computers,

printers, scanners, and external hard drives

Consulted with engineering staff to ensure operational and

performance mandates

Education & training

2009 Netcom Information Technology

New York, NY

Certificate - Comptia A+ Certified Technician

Certificate - Windows Network Administrator

Certificate - Windows 2000 Server

Certificate - Comptia Network+ Certified Technician

Certificate - Cisco Certified Network Associate - Candidate

Certificate - Windows XP

2002 Universita` degli Studi di Roma Tor Vergata, CepuWeb

Division Rome, Italy

Diploma - Web Design

2002 State University of Ferrara

Ferrara, Italy

Certification - English & Italian languages

1997 Istituto Professionale Di Stato Per I Servizi Commerciali e

Turistici Ragusa, Italy

Accounting Degree - U.S. AA Equivalent)

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