Manager Quality Assurance

Alfred M. Horn

MBA, PMP, CPP

**** **** ******, *******, ** 20603 . 301-***-**** . **********@***.***

Summary of Qualifications

Proven business manager with a secret DoD clearance and strong background

in project management, security, marketing, and training curriculum

development. Experienced dedicated teacher and advocate for safety,

integrity and professional development of law enforcement and military

personnel. Strong ability to rapidly assess situations, make adjustments

as needed and refocus for progress toward goals.

Relevant Experience

Lockheed Martin Corporation, Joint Base Anacostia Armory and Range,

Washington DC (2008-Present)

Lead Firearms Instructor/Sr. Quality Assurance Analyst/Range

Operations/Safety Officer (2009-Present)

Accountable for weapons inventory & maintenance; instructor and range

safety trainer for weapons specialists providing military operations

support for the U.S. Navy.

. Responsible for training of 394 geographically-dispersed armorers,

small arms instructors, and range officers.

. Preparation of training programs and evaluation of training

effectiveness.

. Developed exam for explosive drivers' course. Monitored completion and

compliance of course to include obtaining commercial driver's license

with hazmat endorsement in order to transport ammunition.

. Added range safety officer training to curriculum. Standardized and

oversaw training companywide for Ammo-49 (explosive safety for

supervisors), and Ammo-51 (explosive vehicle inspector course)

training programs.

. Conduct visitations to inspect firearms and range activities; ensure

safety and compliance with Navy standards

. Conduct quality audits and develop disposition and corrective actions

for discrepancies on armory and ready-for-issue (RFI) services, supply

and logistic support, procurements, and administrative support.

Weapons Handler/Maintenance/Training (2008-2009)

Assigned to the Indian Head Division Naval Surface Warfare Center and The

Stump Neck Annex Naval Explosive Ordnance Disposal (EOD) Technology

Division for combined efforts with Navy Force Protection

. Advised law enforcement personnel regarding safe and proper firearm

use, including deadly force and defensive handgun techniques and

tactics.

. Prepared training schedules, recommended instructional assignments,

directed and controlled field exercises, and evaluated student

performance.

. Ensured all ammunition and weapons were RFI (ready for issue);

conducted basic and in-service firearm repairs.

. Inspected vehicles for improvised explosive devices (IEDs),

contraband, and adherence to Navy regulations.

. Evaluated firearm programs; developed and implemented policy standards

as project team lead.

Law Enforcement Firearms Instructor, Charles County Sheriff's Office, La

Plata, MD (2005)

. Assisted training department in qualifying and re-qualifying police

officers and corrections personnel with department-issued firearms

including handguns, shotguns, and patrol rifles.

. Trained and qualified officers on handgun safety, marksmanship, and

survival techniques in accordance with State of Maryland guidelines.

Director/Operations Manager, Waldorf Mortgage, Waldorf, MD (2000 - 2008)

. Built, operated, and maintained a self-funded startup into a 100%

referral-based business.

. Developed marketing strategy, sales forecasts, prepared and monitored

overall budget for business.

Vice President/Operations Manager, Bank of America Corporation, Waldorf, MD

(1995 - 2000)

Developed and led high-performing sales staff; introduced performance

measurements and incentives to motivate sales performance. Directed

strategic lending functions and developed audit procedures to ensure

portfolio quality.

. Loan Compliance/Review

Ensured compliance with state/federal laws, ECOA guidelines, and

established underwriting and processing standards.

Evaluated loan portfolios; identified systematic noncompliance and worked

to address and correct deficiencies.

Reviewed and evaluated third-party originating products, compliance

checklists, and dual underwriter signoffs. Ensured all loans completed

due-diligence exams before funding. Evaluated collection efforts for

compliance with the Fair Debt Collection Act

. Audits

Audited loan portfolios based upon assigned parameters and generated

compliance and fair lending audit reports.. Worked closely with IRS and

Department of Defense personnel in support of their audit and enforcement

requirements

. Investigations

Investigated consumer fraud, including theft of secured property;

collections and bankruptcy fraud; wrote investigation summaries; and

appeared in court cases as witness or prosecutor.

Branch Operations Manager, Household Finance Corp., Temple Hills,

MD/Winchester, VA (1989 - 1995)

. Managed one of top-producing branches, exceeding goals in sales and

profit. Achieved and exceeded corporate goals in lending production

and portfolio quality.

. Transformed low-producing branch from last to first place.

Education

MBA, Shenandoah University, Winchester, VA - Business Administration 1992

BA, Rutgers College, New Brunswick, NJ - Economics and Political Science

1989, National Honors Society

Professional Development

Critical Infrastructure Protection, NETC Homeland Security & Defense, NETC

Joint Antiterrorism, NETC Navy Munitions Rule

Training

Antiterrorism Awareness, Level I US Navy Explosives Quality

Assurance/Safety Officer

Ammo-18, Navy Explosives Ordnance Safety Basic Vehicle Inspector Course

Training

U.S. Navy Center for Antiterrorism and Ammo-49, Navy Explosives Ordnance

Navy Security Forces Small Arms Expert Safety Supervisor Training

M-16,M9,M11

National Center for Biomedical Research Ammo51 Explosives Transportation

and Training(NCBRT) - Prevention and Inspector

Deterrence for Law Enforcement Active Shooter Training Graduate

Certifications

ASIS Certified Protection Professional Project Management Professional (PMP)

(CPP)

Certified Armorer: Glock, Sig, Beretta, Certified Law Enforcement Firearms

Colt M-16, and Mossberg 500 Instructor: Rifle, Pistol, Shotgun

(NRA LEAD)

US Navy Explosives Quality Assurance/ NRA Certified Training Counselor

Safety Officer (Instructor Trainer) Rifle, Pistol,

Chief Range Safety Officer Shotgun

Maryland Police and Corrections Training Maryland State Police Certified

Commission (MPTC) Advanced Instructor Handgun Instructor for Security,

Graduate Special Police Officers, and P.I.s

Memberships/Affiliations

Member, American Society for Industrial Security International (ASIS)

Member, International Association of Law Enforcement Firearms Instructors

(IALEFI)

Member, International Law Enforcement Educators and Trainers Association

(ILEETA)

Member, International Association for Counterterrorism and Security

Professionals (IACSP)

Member, Project Management Institute (PMI)

Contact this candidate