Customer Service Accounting

LINDA EVANS HARPER

**** * ****** *** . ****** ARROW, OK 74012

918-***-**** *****@***.***

CAREER OBJECTIVE

To obtain a challenging position with an opportunity for growth and advancement based on performance.

SKILLS

Accounting

Accounting Software Packages

Ten Key

Microsoft Office

Customer Service

SUMMARY OF EXPERIENCE

BLUE CROSS BLUE SHIELD OF OKLAHOMA 6/2006 – 3/2010

FEDERAL EMPLOYEE PROGRAM – CLAIMS PROCESSOR

Processing Claims requiring investigation, in a high volume production setting, phone calls,

screening and editing claims data for accuracy and processing claims for adjudication.

Provider Inquiry Unit – Customer Advocate - Researching and responding to providers

telephone and written Inquiries, claims adjustments, assisting with appeal requests,

assisting providers with benefit information.

AEP PSO COMPANY 1/1998 – 2/2005

CUSTOMER SERVICE REPRESENTATIVE

Providing customer care, collections, some credit functions,

satisfying all billing complaints and problems, and making payment

arrangements.

ILLINOIS POWER COMPANY 8/1992 – 8/1994

CLERK TYPIST

Word processing, filing, data entry, research, handling shareholder

requests, scheduling shareholder information meetings, assisting

with stock transfer functions, and processing all incoming and

outgoing mail.

FEDERATED BUSINESS SYSTEMS 3/1990 – 8/1992

ACCOUNTING CLERK

All phases of the accounting cycle, including payroll recording,

accounts payables, accounts receivables, balancing bank

accounts and generating financial statements.

EDUCATION

TULSA COMMUNITY COLLEGE, TULSA OKLAHOMA

Accounting Currently Enrolled 21 hours of Accounting completed

NAVARRO COLLEGE, CORSICANA TEXAS

Accounting Two Years Completed

REFERENCES

AVAILABLE UPON REQUEST

Contact this candidate