Customer Service Medical Assistant

Kathleen P. McClain

**** ******** *******

Jacksonville, Fl 32256

(904)- 554-9164

*****************@*****.***

OBJECTIVE:

Medical assistant with positive focus on providing ethical, quality patient care excellent multi-tasking, personable,

time management, very organized with excellent customer service skills. A fast learner, Ability to perform the

following:

CLINICAL SKILLS: ADMINSTRATIVE:

Vital Signs/Wound Care Excel/ Microsoft word

Injections/ Veinpuncture ICD-9/ CPR

EKG/ Aseptic Procedure OSHA/ HIPAA

Spirometry/ Audiometer Customer Service Skills

Routine Lab Procedures Office Management

Back Office/ Microsoft Office

8/30/2010 to 9/30/2010 Externship: Dr. Rodney A. Marcom D.O. PAADEP, FACPE

EMPLOYMENT:

08/09 – 02/10: Clare Bridge Jacksonville, Fl

• Lead CNA: Provided leadership qualities, training new CNA’s

• Provided daily living skills to Alzheimer’s and Dementia patients/ assisted living

• Team player- worked all three shifts & housekeeping/laundry

11/1998 to 11/2000: Center for the Living St. Augustine, Fl

• Mentally disable patients

• Daily living skills

10/1996 to 11/1997 Adams Aches St. Augustine, Fl

• Mentally disable (court appointed)

• Daily Living Skills / Medications

1972-1973 Yarmouth Nursing Home Yarmouth, ME

• Long term Nursing Care

1973-1975 Brentwood Nursing Home Yarmouth, ME

• Skilled Nursing Care

• Long Term Nursing Care

EDUCATION:

01/2010 to 09/2010: Everest University Jacksonville, Fl

Medical Assistant

CERTIFICATES/ REWARDS

CNA/Phlebotomy

Six Life Skills Workshops/

Community Hospice Seminar

A Honor Roll

Mentor Program-Igniter Ambassadors program

First Response (CERT-JAX)

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