Customer Service Years Experience
Resume:
Jon M. Baute
Hendersonville, TN 37075
*********@*****.***
O BJECT I VE
H ighly experienced and dedicated professional seeking a position that enables me to
use my extensive knowledge and experience gained in the printing and grocery
i ndustries to help contribute to the success of an organization.
P ROF I L E
• Over 20 years experience working in the Newspaper Printing Industry
• Strong Communication skills with people of all levels and roles
• Driven to succeed with a commitment to excellence
• Extremely strong work ethics
• Ability to work successfully in a team environment
E XPER I E NCE
P ress Operator, The Tennessean, J une 29, 2009- Present.
• Job duties as a Press Operator include: Working as Folderman running the
P ress, Ink Setting, Color Registering, Reelroom work, and working as
P ressman in Charge.
• I have 1+ years experience working on Goss Colorliner Newspaper Web Offset
P ress.
Goodson Bros. Coffee (MForce Staffing), February 2009- June 22, 2009.
• Job duties include: Quality Control: checking to make sure product meets
Company standards, checking nitrogen levels in K-cups, vacuum testing K-
cups to make sure sealed properly, brew test K-cups, filling K-cups into
machine, changing bags of coffee or tea being filled in K-cups.
• Working on Packaging L ine: boxing up product, checking product to make
sure it is labeled properly.
• Machine Operator: Running Coffee machine, checking weights of filled K-cups
to make sure they meet standards, checking laser print on K-cups, filling K-
cup lids, adjusting nit rogen levels being put in K-cups, and making sure
p roduct meets Company standards.
• Reason for leaving: I accepted a Press Operator position at The Tennessean.
P ress Operator, Knoxville News Sentinel, J uly 2, 2007- December 1, 2008.
• Job duties as a Press Operator include: Working as Folderman in charge of
r unning the Press, Ink Setting, Color Registering, Reelroom work, and Press
M aintenance.
• I have 1.5 years experience working on Man Roland REGIOMAN Newspaper
Web Offset Press.
• Reason for leaving: I was permanently laidoff on December 1, 2008.
P ress Operator, I ndianapolis Star, J uly 1, 2001- June 27, 2007.
• Job duties as a Press Operator include: Working as Folderman in charge of
r unning the Press, Ink Setting, Color Registering, Reelroom work, Press
M aintenance, and Rollclamp Truck Operator.
• I have experience running a Quarterfolder to produce TV Books, Coupon
Books, and other products. I also have experience running a Quarterfolder
t hat has a Glue System, as well as a Inline Stitcher to produce products that
were stapled.
• I have 5+ years experience working on Man Roland GEOMAN 3/8 Newspaper
Web Offset Press.
• Reason for leaving: I relocated to Knoxville, TN to work at Knoxville News
Sentinel.
A pprentice P ress Operator, I ndianapolis Star, J uly 1, 1997- July 1, 2001.
• I went through a 4 year Apprenticeship Program learning the basics of being
a P ress Operator.
• I have 4+ years experience working on Goss Headliner Newspaper Offset
P ress.
Paperhandler, I ndianapolis Star, A ugust 8, 1989- July 1, 1997.
• I star ted working at the Indianapolis Star as a Paperhandler. Job duties included:
p reparing Newprint rolls to be ready to print, setting plates, sitting on the “fly”:
w hich is the delivery line going from the press folder to the packaging department
(mailroom), and keeping the work area clean.
Customer Service Clerk/Produce Cler k, M arsh Supermarket, Fall 1985-
Summer 1989.
• As a Customer Service Clerk, my job duties included : bagging groceries, helping
customers unload groceries into their vehicles, stocking Dairy products, and keeping
t he store in a neat, and clean appearance.
• As a Produce Clerk, my job duties included: keeping the Produce Department
s tocked with fresh fruits, and vegetables, unloading Produce t rucks, building
d isplays, Customer Service, and keeping the work area in a neat, and clean
appearance.
ACCOMP L IS H M E N TS
• Graphic Communications In ternational Union Journeyman Newspaper Web
O ffset Press Certificate, received on July 1, 2001.
• Certificate of completion from Man Roland for t raining on Man Roland
GEOMAN 3/8 Newspaper Press at the Pulliam Production Center in
I ndianapolis, IN, received on October 14, 2001.
• Basic L ift Truck (Rollclamp Truck) Operator Training Certificate, received on
J uly 21, 2003.
E D UCAT ION
Center Grove H igh School
Graduated May 1986
H igh School Diploma
Vincennes University
Fall 1986- Spring 1987
Major: Business Administration
Indiana Univ.-Purdue Univ. at Indianapolis
Fall 1987- Winter 1987
Major: Business Administration
R E FERENCES
John Hackworth 865-***-****
Everett Sample 865-***-****
Donald Jones 317-***-****
Jimmy Haynes 865-***-****
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