Sales Representative

WILLIAM F. GEARTY

*** ****** ******

Little Silver, NJ 07739

(H)732-***-****

(C) 818-***-****

********@***.***

Qualifications Summary

Sales Supervisor with over 10 years experience in sales and management.

Results-oriented professional with proven ability to increase sales

performance, exceed sales goals, and execute projects in a fast paced, goal

oriented sales environment. Proven ability to research, develop and

implement innovative sales strategies. A highly-motivated self-starter with

superior communication, presentation and project management skills.

Experience

Echo Star/Dish Network

Sales Representative August

2009-Present

. Convert inquiries about television, internet and telephone service

into sales for Dish Network, Verizon, AT&T and more.

Saveology.com

Sales Representative January

2009-July 2009

. Convert inquiries about telephone, internet and television services

into sales for Verizon, Vonage, Comcast, Time Warner, and more.

Public Storage, Inc. Glendale, CA

Senior Sales Supervisor January 2000

- June 2008

. Take over responsibilities of sales manager while he is out of town

for as much as 10 months at a time.

. Lead Supervisor of special projects including the introduction of

changes to the sales process, Pack and Move services, Penske one-way

trucks, and Do It Yourself moving to the Public Storage Call Center.

. Support sales managers by leading supervisor meetings, creating

projects and supporting contests by tracking results and distributing

prizes.

. Create and deliver presentations to agents, supervisors and

management. Coach and develop sales team to meet and exceed the Call

Center expectations for sales performance, time management and

adherence to the sales process.

. Create, develop, edit and distribute monthly newsletter, Charlotte's

Web, from supervisors to reservation sales agents.

. Coach, develop and manage sales team to meet and exceed the Call

Center expectations for sales performance, time management and

adherence to the sales process.

Training Bay Lead Agent April 1999-January

2000

. Lead classes of 12-15 new agents through 4 weeks of training bay to

meet and exceed the expectations of the call center.

. Monitor agent adherence to the sales process.

. Conduct presentations introducing scripts to agents and supervisors.

. Create agendas and conduct meetings for trial groups on experimental

scripts.

Reservation Sales Agent February 1998-April

1999

. Convert inquiries about storage into storage rental. Answer telephone

calls and move people into storage.

. Moved to the lead agent team within 6 months of employment.

. Meet and exceed all statistical expectations.

McKesson Water Products 1997-1998

Telephone Sales Representative

. Turn inquiries about home and office water delivery service into

sales. Receive training in the science of sales and in product

knowledge of water.

. Meet and exceed all statistical expectations.

Lexi International 1996

AT&T Customer Service Representative

. Sell toll free numbers for AT&T by using warm calls. Receive training

in the science of sales and product knowledge.

. Meet and exceed all statistical expectations.

Education

College of the Holy Cross, Worcester, MA BA,

English 1986

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