CAROL WOODS

*** ***** ******* ******

Freeport, IL 61032

815-***-****

SUMMARY OBJECTIVE

Detail oriented, self starter seeking a Security Officer Position utilizing interpersonal,

communication, and organizational skills. Excellent motivator, able to lead, train and mentor

successfully. Proven ability to manage multiple tasks and achieve consistent results in a pressured

environment.

EDUCATION

WESTERN ILLINOIS UNIVERSITY, Macomb, IL

B.S. Law Enforcement, 1985

HIGHLIGHTS:

Minor, Sociology

Volunteer at Glen Oaks Hospital and Hines VA Hospital as a substance abuse educator.

Completed Internship with Department of Children and Family Services as a Child Investigator.

CPR and CPI Certified. Currently hold a PERC.

AREAS OF EFFECTIVENESS

INTERPERSONAL: Conducted patrols and inspections of specified accounts. Deterred criminal

activity, misconduct, and safety violations. Maintained a secure perimeter for site access and

egress, along with employee, contractor and visitor entry. Investigated incident reports and

expedited corrective action needed to achieve effective results. Monitored CCTV, plant

surveillance, equipment and alarm systems. Operated radio, telephone, and gate access from

main console. Acknowledged, logged and followed up on all alarms. Watched for and reported

irregularities such as fire hazards, leaking water pipes and security doors left unlocked.

COMMUNICATION: Trained security officers on post order procedures, CCTV, and Card

Access Control. Updated and implemented amended post orders when needed. Experienced in

interviewing with clients, family members, social workers, and police officers, etc. Responded to

emergency situations, and enforced appropriate security policies and procedures. Prepared

appropriate reports from statements gathered for court presentation. Completed searches on

individuals who failed access through the metal detectors.

ORGANIZATION: Produced daily reports accurately and timely to ensure the effectiveness of

the documentation. Developed and implemented coverage plans that improved security coverage

by 30%. Performed training, inspections, reviews, and disciplinary actions for approximately 80

security officers. Scheduled officers for shifts managed call-offs and completed payroll.

Processed new hirers including fingerprints, pictures, and checking system for status. Participate

in crisis intervention when necessary. Maintained schedules and completed payroll for 15-20

locations.

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