Manager Customer Service
Resume:
Gerard G. Grass - Phone: 907-***-****
*** *. **** ****** ***. #3 Email:
********@*****.***
Anchorage, AK 99518
Objective: To secure employment as Manager or Assistant Manager
Skills and Qualifications
. Strong organizational and customer service skills
. Competent computer skills: Excel, Word
. Rational and/or Out-of-the-box Strategic Thinker
. Effective working alone or in a team setting
. Good communicator, delegator, and data manager
. Professional in appearance and presentation
. Current, clean driver's license; own transportation
. Works well in a team environment or alone
Management Skills
. Proficient in compilation and interpretation of reports and reporting to
superiors
. Efficiently scheduled workers and work schedules to meet store needs
. Properly provided inventory control and loss prevention
. Maintained store appearance - in and outside - to draw customers in
. Promptly reviewed inventory and ordered new stock as needed
. Held weekly safety and store meetings to keep co-workers informed
. Listened and followed supervisors instructions; asked questions as
necessary
. Capably resolve customer and / or employee conflicts
. Skillfully delegate work according to employee abilities
Other Skills
. Proficient researcher with analytical / creative abilities and skills
. Researched parts, metals, composites, markets, theories and cost analysis
new product
. Assisted with soft draft of prototype and engineering research for New
rotorcraft
. Effectively write work orders; and neatly complete daily paperwork
Employment
Parts Pro -Temp Jobs Various Auto Stores NY 2008-10
Assistant Manager Checkers Auto Parts Elko, NV
2007-08
Manager Advance Auto Massena, NY 2006-
07
Aircraft Mechanic/ Parts Asst. Global Aviation Services Rome, NY
2001-02
Co-owner MoylanGrass,LLC/Aero Naval Organization North Bay, NY
1994-2008
Education and Training
. AAS Degree Forestry and Recreation Management Paul Smiths
College
. US Marine Corps Honorably Discharged
Contact this candidate