Customer Service Technician

Trevor McCurdy

Mobile: 954-***-**** Home: 954-***-****

**** ** **** *****, ***** Springs, FL 33065

**********@***.***

Self-motivated individual seeks opportunity to utilize knowledge and build expertise as a

Technology Support Analyst in an organization that promotes employee growth and

development. A commitment to the provision of superior customer service will make me an

asset to the Information Technology core of any organization.

_________________________________________________________________________

EDUCATION

B.Sc. in Technical Management (Concentration: Business Information Systems) Devry University

_________________________________________________________________________

_________________________________________________________________________

CERTIFICATIONS

CompTIA A+ Certification Network + Certification (in-progress)

_________________________________________________________________________

APPLICATIONS SKILLS

Microsoft Office applications Symantec Ghost Imaging Software

Dreamweaver Database Management applications

_______________________________________________________________________

TECHNICAL EXPERTISE

Operating System installation/upgrade Virtual Private Network (VPN)

Security software installation/upgrade File Transfer Protocol (FTP)

_________________________________________________________________________

_________________________________________________________________________

EXPERIENCE

Nova Southeastern University Fort Lauderdale, FL

Help Desk Technician 2008 - Present

Provide technical/application support to the University community to include students, faculty

and staff.

Guardian Fueling Technologies Fort Lauderdale, FL

Service Technician 2007- 2008

Serve as a Mobile Service Technician; repairing computer, networking and electrical problems.

The Home Depot Fort Lauderdale, FL

Trevor McCurdy

Mobile: 954-***-**** Home: 954-***-****

2380 NW 89th Drive, Coral Springs, FL 33065

**********@***.***

Receiving Coordinator 2003 - 2007

Schedule deliveries and organize department for the accurate verification of $1.2 million of

freight per week.

Boston Scientific Doral, FL

Assembler 2002 - 2003

Assembling & checking products based on quality standards

King of Prussia, PA

Jon-Don Products

Operations Assistant Manager 1996 - 2001

Coordinate operations from receiving merchandise to shipping products in order to fulfill

shipping goals.

Contact this candidate