Human Resources Management

Gurpreet Mann, BComm

**** ******* *****

Sacramento CA, 95834

Cell: 647-***-****

Email: ******@****.**

Profile Summary

Dedicated HR professional with four years of experience managing a full

spectrum of human resources program, services, and functions. Strong

command of employment laws, compliance issues, benefit plans, and union/non-

union environments.

Proven success introducing process improvements, recruitment programs,

orientation programs, and staff-development initiatives driving corporate

goal attainment. Expert communicator-able to resolve conflicts and

negotiate win-win outcomes.

Qualifications Profile

HR Skills

. HR Management Affairs

. Labour/Employment Law

. Team Building / Morale Building

. Collective Agreement

. Employee Counseling

. Recruitment and Selection

. Workforce Scheduling and Planning

. Attendance Management

. Exit Interviews

. Orientation and On-Boarding

. Payroll Administrative

. Compensation and Benefits Administrative

. Employee and Pay Equity

. Job Descriptions

. PeopleSoft

. Employee Agreements

. Grievance Stage 1and 2

. WSIB Claims Management

. Healthy and Safety

. Salary Survey

. Human Rights Code

. Policy and Procedure Development

. Organizational Behaviour

. Labour Market Analysis

. Headcount and Turnover Analysis and Administration

. Early Return to Work Programs

. ADP (people/pay @ work)

. Privacy Act

. Organization Chart

. CAW/USW Union

. Taleo

. ETWeb

. Talent Management

. Bill 168

. MOL

Education

Bachelor of Commerce Degree in IT Management (2006)

Ryerson University, Toronto, Ontario

Human Resource Management Certificate (2004)

Ryerson University, Toronto, Ontario

Level 1 Health and Safety Certificate (2008)

Workers Health & Safety Centre, Toronto, Ontario

Currently Working Towards CHRP Designation (Present)

Humber College, Toronto, Ontario

Call Center Manager Certificate (2010)

Affiliations

Member of HRPA (January 2009 - Present)

Toronto, Ontario

Professional Experience

Transcom North America, Chatham, ON

March 1, 2010 to August 20, 2010

Human Resources Manager

(Contract)

Responsible for managing 350+ employees and provide day-to- day HR

support. Responsible for service delivery, covering all aspects of Human

Resource and Office Administrative matters, development and administration

of programs, procedures, and guidelines to help align the workforce with

the strategic goals of the company. Provide consulting to employees to

discuss a variety of concerns or opportunity areas on items such as

performance, attendance, compensation, disability, employee programs, leave

of absences and etc. Counsel Managers and Supervisors on performance

appraisals and all corrective action including termination and coaching.

. Engaging in developing, maintaining and improving employee relations

. Revamped The HR departments image to open door policy.

. Implemented a Culture of respect and honesty

. Designed and implemented a Wellness Program.

. Decreased attendance by 2%

. Co-Chair the Joint Health & Safety Committee as a certified member.

Structured the monthly meetings and monthly inspections. Enforced to

be in lined and in compliance with the OHSA

. Provide leadership and team building

. Facilitate conflict resolution and change management intervention

. Developed and launched employee Morale Boost program to establish a

positive employer-employee relationship. Brought higher spirit into

the company through internal social interaction that contributed to

higher productivity (i.e. Birthday Cards, Anniversary Cards, Employee

Appreciation Day, bake sales and etc)

.

Kruger Products Limited, Mississauga, ON

Nov 16, 2009 to January 15, 2010 (Contract)

Human Resources Specialist

Responsible for providing talent management and recruitment services to the

employees of Kruger Products Limited. Provide talent management support to

KPL employees. Enter annual organizational performance goals into the KPL

talent management system and assist employees when additional goals are

created, edited and reviewed. Provide assistance to employees when

establishing and managing individual profiles. Train Corporate employees

in the use of the talent management system and ensures system issues are

resolved quickly.

. Assist hiring managers and HR personnel in recruitment and talent

management procedures;

. Administrate recruitment and talent management systems and provides

training and support in the usage of these systems to KPL employees;

. Meet with operational HR personnel and guide discussion on talent

management and recruitment topics to resolve problems and support

consistent processes;

. Ensure accuracy of weekly recruitment and talent management reports

and create an additional strategic documents;

. Design and distribute organization Human Resources announcements using

the departmental e-mail account.

John Crane Canada Inc, Stone creek, ON (Unionized)

May 20, 2009 to Sept 4, 2009 (Contract)

Human Resources Generalist (Standalone HR Role)

Responsible for managing broad range of HR Functions across Canada,

including payroll administration, benefits plan enrolment and

administration, wage administration, compensation administration, social

events management, personnel file management, WSIB claims, grievances,

monthly reports (i.e., safety reports, headcount report, WSIB report) and

employee screening/hiring/orientation/on boarding.

. Designed and Developed Orientation Program, Employee Relation Program,

Wellness Program and Employee Manual.

. Analyzed ways to full utilize the newly launched HRIS ADP program.

Successfully launched and developed a training spreadsheet template to

track and upload employee's training record and attendance record in

to the ADP System.

. Analyzed current Policies and Procedures and composed new Policies and

Procedures to compile with the ESA, Human Rights Code,

Labour/Employment Law, Employment Equity, Occupational Health and

Safety Law (new bill 168 passed in May) and Privacy Act.

. Analyzed and suggested new ways to improve core business process.

Design and launched a more efficient and cost saving method for

distributing and collecting forms from employees, which eliminated the

current barriers and errors in the current system.

. Provide interpretation of the Collective Agreement to supervisors and

management team.

Procom Services, Toronto, ON

July 7, 2008 to October 22, 2008 (Contract)

Human Resources Generalist

Assisted the Director of HR with the development and administration of

programs, procedures, and guidelines to help align the workforce with the

strategic goals of the company. Responsible for managing a broad range of

HR Functions such as benefits administration, personnel file management,

orientation program, policies and procedures and exit interviews.

. Jointly designed and administered company's first HRMS system that

provided a single-source, employee-information database used

extensively by HR Department and senior executives.

. Designed and administered company's new orientation program that

provided new employees with the necessary information of the company's

mission statement, policies and procedures, employee manual and

employee benefits package information.

. Initiated and won approval for launching a benefits awareness program

to educate employees about their benefits.

. Co-authored sections of company's policies and procedures manual

outlining payroll, breaks, vacation benefits, company regulations,

maternity leave, dress code and performance expectations.

. Developed and launched employee Morale Boost program to establish a

positive employer-employee relationship. Brought higher spirit into

the company through internal social interaction that contributed to

higher productivity (i.e. Halloween contest, Holiday Pot Luck, and

Employee Appreciation Day)

. Participated and conducted ISO Training and ISO Audit

. Drafted Employee Agreements for both full-time and contract employees.

Simmons Canada Inc, Brampton, ON (Unionized)

June 13, 2007 to May 16, 2008 (Contract)

Human Resources Generalist

Managed a broad range of HR Functions including payroll administration,

benefits plan enrolment and administration, wage administration,

compensation administration, social events management, personnel file

management, attendance management program, WSIB claims, grievances (stage 1

and 2), annual budget planning, weekly reports and monthly reports (i.e.,

safety reports, headcount report, WSIB report) and employee

screening/hiring/orientation and staff training/development programs.

. Participate in the Joint Health & Safety Committee as a certified

member and assistant in the development and delivery of Health &

Safety policy training and monitor compliance.

. Review Collective Agreement and prepare for negotiations.

. Provide interpretation of the Collective Agreement to supervisors and

management team.

. Recommended employee relations practices necessary to establish a

positive employer-employee relationship and promote a high level of

employee morale and motivation.

. Monitored and reported on work-related accidents and managed accident

investigations, WSIB reporting and return-to-work programs (i.e.

modify work program).

. Developed monthly Manpower plan based on business forecast.

. Successfully launched the rollout of PeopleSoft.

Gh Restaurants (Arby's) Inc., Sacramento, CA

August 2006 to May 2007 (Contract)

Human Resources Generalist

One Stop Auto Shop, Inc., Toronto, Ontario

April 2004 to June 2006

Business Analyst/Project Coordinator

Ideal car Rental., Toronto, Ontario

July 2000 to May 2002

Human Resources Assistant

- Excellent references are available upon request -

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