Customer Service Sales

Maria Elizabeth Gonzalez

*** **. ***** ***. # **

Corona, California 92882

951-***-**** Home

951-***-**** Cell

*******************@*******.***

Objective: To obtain a position where I can utilize my skills, experience and hardworking abilities to

benefit my employer.

Summary Of

Qualifications: * Bilingual English / Spanish * Resourceful Problem Solver

* Exceptional Organizational Skills * Outstanding Safety Record

* Extensive Customer Service Skills * Accurate calculations and record keeping

Experience: A.V.I.D INK Corona, CA

Production Worker 03/09 to 05/10

Stuffed garments for printing fed or caught garments that were being printed. Also helped in all

embellishment and labeling of garments

Children's Hospital of Orange County Orange, CA

Central Supply Tech II 06/02 to 10/08

Supplied equipment and medical supplies throughout the hospital. Handled billing using

various computer programs. Checked inventory and supplied medical supply stations, delivered

and picked up sterile processing.

Santa Ana D. P. S. S. Santa Ana, CA

Data Entry Tech 02/02 to 09/02

Helped research, fingerprint and imaged clients, who looked for assistance. Also inputted all

the new information into their files.

Money Mailer L. L. C. Garden Grove, CA

Data Entry Tech 06/00 to 01/02

Worked in the Production Department filing and processing tray tags. Working with Word &

creating spreadsheets with Excel. Pulled and revised art from Fetch Art Server. Also worked

with Page Maker and other programs.

Bristol Farms Mission Viejo, CA

Head Cashier 11/98 to 05/2000

Operated a cash register, served meals, supervised and prepared for the catering and Wine

Tasting Dinners.

Well Fargo Security Services Santa Ana, CA

Security Guard 01/98 to 11/98

Monitored residential and business accounts, in various shifts. Monitored and reported all

violations and violators. Helped escort people to their residence.

Harbor Freight Tools Garden Grove, CA

Office Manager 05/94 to 12/97

Prepared employee schedules, processed payroll, opened and closed the store. Worked

shipping and receiving, maintained the inventory control. Provided Customer Service, operated

the cash register and executed International Sales with Mexico and Europe.

Auto Parts Club Fountain Valley, CA

Shift Supervisor 10/88 to 04/94

Managed a staff of 8 to 20 employees in Customer Service in Automotive Parts Sales.

Supervised and coordinated the activities of workers engaged in one or more occupations.

Studied production schedules and estimated worker-hour requirements for completion of job

assignments. Identified problems, diagnosed causes and determined corrective actions.

Expedited communication between upper level management and general personnel.

Trained new workers in catalog and computer information. Also trained and certified fork lift

operators. Helped in preparation of work and break schedules. Contributed to profitability by

executing International Sales with Mexico.

Education: Santiago High School Garden Grove, CA

High School Diploma 1986

I. T. T. Technical Institute Buena Park, CA

Electronics 1996

Southern California Technical School Anaheim, CA

Accounting 2002

References: Available upon request

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