Kristie Norton

** *** *****

Ringgold, GA *****

423-***-****

OBJECTIVE

To obtain a challenging position where my experience will allow room for

growth

and advancement.

COMPUTER SKILLS

Microsoft Word, Excel, Lotus Notes, Guidewire, Word Perfect and Internet

WORK EXPERIENCE

May 2007 to present

Auto Claims Adjuster

Merastar Insurance

Handled first and third party property damage claims. Made decisions on

payments to insureds and claimants. Followed through with claims and

subrogation terms. Issued payment to all parties involved for all claims.

Negotiated with attorneys, insureds and claimants for settlement of bodily

injury claims. Made all determinations regarding claim by getting

statements and evidence on facts of loss.

March 2007 to May 2007 Sales Producer

Allstate Insurance

General Solicited businesses and individuals for quotes for insurance.

Quoted Life, Auto, Home and Commercial Liability policies.

June 2000 to January 2007

TRH Representative

Hamilton County Farm Bureau Customer Service

Representative

Assisted customer calls and complaints. Did daily accounting and balanced

reports with money received. Balance bank statements monthly. Did some

accounts payable/receivable. Order office supplies. Took applications for

health insurance and explained in detail about new policies for under 65,

Medicare supplements and dental insurance applicants. Took care of new

customers, processing new applications for auto and property insurance.

Took applications for insurance over the phone. Give quotes for life

insurance and fill out new applications for potential insurers. Run MVR

reports for new auto customers as well as take and recommend info for

claims department and any situation before calls reached the adjuster.

Interviewed and trained all new hires.

December 1999 to June 2000

Central Station Monitor

Sonitrol Alarms

Managed all incoming calls for alarms. Dispatched proper authorities using

proper procedure. Entered all data for each alarm as to what procedure was

followed on paper as well as computer entry.

EDUCATION

2008- Chattanooga State Technical Community College Elementary Education

1997 Certified Nursing Assistant Certified in State of TN

1999 Academy of Allied Health Careers -- Certified Medical Assistant

2007-RS Thomas Training School Pre licensing insurance course. Claims

adjuster licensed in NC.

References Available Upon Request

Contact this candidate