**** ******* ***** ( Escondido, CA ***** (
Jacqueline Haynes 760-***-****
*****@*********.***
Medical office
CLINICAL/ADMINISTRATIVE MEDICAL ASSISTANT WITH EXPERIENCE IN FRONT AND BACK
OFFICE, EXPERIENCE IN PRIVATE AND MULTISPECIALTY MEDICAL FACILITIES
Dedication to providing premium patient care. Office Skills include:
- Medical Office Management
- Medical Billing & Coding
- Medical Records Management
- HIPAA Training/Knowledge
- Bookkeeping & Filing
- Patient Scheduling
And Registration
- Patient Education
- Medical Office
Accounting
*Windows XP
*Windows Vista
*Microsoft office
*Power Point
*Excel
*Access
EDUCATION
Medical Office Management, KAPLAN UNIVERSITY - 06/09 - 08/10
Business Math, Bookkeeping, Accounting, CALIFORNIA ROP - Certificate 1994
Medical Assisting, MOUNT SCENARIO COLLEGE, WI - Certificate 1980
High School, WEST DIVISION HIGH, WI - Diploma 1978
PROFESSIONAL EXPERIENCE
Administrative Assistant, 1987-Present
REFORMATION CHURCH OF SAN DIEGO - San Diego, CA
key member of a professional administrative team for a busy Church
Administrative office. Assist fifteen department leaders as well as CEO
and Board of Directors in ensuring smooth daily functioning of office and
business practices.
Key Results:
Consistently praised for efficient handling of administrative duties (e.g.,
answering phones, scheduling appointments, creating meeting agendas,
maintaining files, new member processing, mail processing and bookkeeping,
staff development and management).
Developed all office policy and procedure manuals, created membership files
and filing system
Conduct performance evaluations, organizes meetings, office staff seminars
and classes
Proficient in use of popular office equipment e.g. fax machines, copiers,
computers and phone systems
Medical Assistant 1980-1995
-Sharp-Reese-Steely Medical Group - San Diego, CA 1987-1995
-Mount Sinai Medical Center - Milwaukee, WI 1984 - 1986
-Capitol Drive Community Health Center - Milwaukee, WI 1980 - 1984
Experience in the following Specialties
Internal Medicine, Family Practice, Pediatrics, Ob/Gyn,
Optometry/Ophthalmology, Allergy and Dermatology, EENT, Endocrinology,
Occupational Medicine, Podiatry, Emergency Room
Front Office Experience
reception, patient registration, computerized appointment and surgery
scheduling, answer multi-line phone and answering system, create/prepare
and maintain medical records, filing, bookkeeping, data entry, medical
billing and coding, insurance forms, order supplies, maintain inventory,
open and close facility, other related duties
Back Office Experience
Proficiency in taking patient medical histories and vital signs, as well
as in performing venipunctures, injections, assist with minor surgeries
and various diagnostic procedures, perform ancillary tests (e.g., EKGs,
immunoassays, chemistry analysis, hematology, urinalysis and
sigmoidoscopies). Dispense medications, order refills, telephone triage,
ensured the cleanliness, sanitation and maintenance of all facilities,
exam rooms and equipment. React calmly and effectively in difficult and
emergency situations, adding a personal, caring touch that immediately
puts patients at ease.
Nurses Assistant 1975 - 1980
Various hospital wards / units
References:
Available upon request