Customer Service Information Technology

Brian A Curtis

*** ********* *** *** *~Bristol, PA 19007

215-***-****~abj9df@r.postjobfree.com

Objective

Information Technology student looking to acquire an entry level

position which will allow the opportunity to build a technical skill

set as well as contribute to the overall growth of the company.

Computer, Networking & Related Abilities

. Installation and management of operating systems including

Microsoft Windows 7, Vista, XP, Server2003, 2000,NT, 95/98 and

Linux

. Build, assemble and disassemble personal computer systems

installing CPU's, CD/DVD ROMs, RAM, Motherboards, circuit

boards, hard drives, floppy drives, sound/video cards, network

cards and modem

. Configuration and management of Cisco routers and switches

. Strong background in troubleshooting and solving problems using

technical manuals

. Utilize Microsoft Office and Internet applications

. Possess excellent customer service skills and ability to

communicate

. Works efficiently within an independent and team atmosphere

Education

ITT Technical Institute - Bensalem, PA GPA 3.38

Pursuing an Associate Degree in Specialized Technology

Information Technology - Computer Network Systems

Anticipated Graduation Date: March 2011

Work Experience

Cheap Sweep - Marlton, NJ

2008-Present

Chimney Technician

1998-2005

. Interacted with customers and troubleshot problems

. Responsible for maintenance and repair to chimneys and

appliances

Gamesa - Fairless Hills, PA

2007- 2008

Assembler

. Responsible for the production and design of wind turbine blades

. Ensured proper temperatures and that measurements met guidelines

during each phase of the process

CPR Restoration and Cleaning - Philadelphia, PA

2005- 2007 Technician

. Trained in assessing flood, water and smoke damage

. Confirmed appointments with clients for equipment delivery and

pick up

References

Available upon request

Contact this candidate