Objective
Desiring a position in your organization where I can utilize my leadership,
problem solving, organization and exceptional customer relation skills
diligently, while using my knowledge of business processes daily.
Experience
Adecco / outbound Call representative / indianapolis, in
May 2010-Current
Make outbound calls to blood sugar monitor users
Answer questions regarding monitors, other products and health management
Inform customers of health resources and assistance available
state farm insurance / sales representative / Owings Mills, MD
January 2009-March 2010
Inform policyholders and potential clients of varieties of insurance
coverages and prices
Sell and Bind insurance policies
Provide policy holders and potential holders with exceptional customer
service and assistance
JP Morgan Chase / loan processor / indianapolis, in
November 2007-January 2009
Processed student loan applications
Completed background and reference information
Review proper documentation prior to submitting the applications to the
education institutions
Nelnet / college planning representative / indianapolis, in
June 2006- November 2007
Educated parents and students regarding financial aid options
Processed private and federal student loan applications
Processed forbearance and deferment requests
Education
University of Phoenix/Master's of Business in Human Resources/August 2010-
present
Ball State University/Bachelor of Science in Journalism/August 2002-May2006
Skills
.Adobe Photoshop, Adobe InDesign, Excel, Word, PowerPoint, Outlook, Lotus
Notes
.Life/Health Insurance Producer License
.Property/Casualty Insurance Producer License
Referrals
Available upon Request
1645 Shawnee Rd
Indianapolis, IN 46260
332-7025
**********@*****.***
REnita Jones