Sales Customer Service

Pamela S. Kelsey

**** *. ********* **** **** Creek, AZ 85331

480-***-**** ************@*****.***

Career Goals

To combine and utilize my exceptional organizational, communication, and customer service

skills for a company that recognizes the importance of their natural resources. I believe now is

the time to explore opportunities with more responsibility and focus my experience in the field of

human resources to further my career leading to a position as a Human Resources Generalist.

Professional Experience

Executive Assistant to the Gallery Director

Zuva Gallery Scottsdale, AZ (Jan 2009-present)

Administrative and office management duties including, mailings, faxes, shipping, phones,

correspondence, establishing document templates, inventory control, and interoffice logistics

Data base management

Accounting to include processing expense reports, payments, and sales

Scheduling including director, client appointments, and sub contractors

Marketing and client acquisition including design and implementation of websites, Power

point presentations, print ads, marketing packets, and clientele mailings

Research of products, clientele demographics, product applications, and costs Tracking

of sales and customer traffic through spreadsheets and reports resulting in achieving top sales

person for 3 of the last 8 months

Organization of client notebooks, filing systems, billing systems, inventory, and sample

libraries

Inventory control, sales, and merchandising

Owner / Interior Designer

Amethyst Interiors Cave Creek, AZ (May 2006-present)

Procurement of new clients, and subcontractors

Client meetings and presentations with Power Point, presentation boards, hand drafting, and

AutoCAD

Research and analysis of data for products, clientele demographics, product applications, and

costs

Project management including scheduling and supervision of sub- contractors, bids, client

service, and job site inspections

Billing including producing and maintaining client proposals, purchase orders, invoicing, and

managing bank deposits, billing and payments

Marketing and client acquisition including design and implementation of websites, print ads,

marketing packets, and clientele mailings

Accounting to include processing expense reports, payments, and sales

Organization of client notebooks, filing systems, billing systems, inventory, and sample

libraries

Administrative duties including phone, mailings, correspondence, faxes, shipping, and

establishing document templates

Administrative Assistant to Principal / Designer

B Designs International Carefree, AZ (Feb 2004- May 2006)

Administrative duties including phones, mailings, correspondence, faxes, shipping,

establishing document templates, inventory control, and interoffice logistics

Supervision, orientation, and training of new employees

Purchasing, inventory control and merchandising

Scheduling including principal’s calendar, client appointments, and sub contractors Project

management including scheduling and supervision of sub- contractors, bids, client service, and

job site inspections

Customers service including maintaining long term client relationships through customer

contact, updates, and follow up interviews

Client meetings and presentations with presentation boards, hand drafting, and AutoCAD

Organization of client notebooks, filing and billing systems, inventory, and libraries

Executive Assistant to CEO

K-Tek Solutions Cave Creek, AZ (Jan 2000- Nov 2006)

Administrative duties including mailings, correspondence, phones, faxes, shipping,

establishing document templates, inventory control, and interoffice logistics

Accounting to include processing expense reports, payments, and employee per diem for 36

employees

Scheduling travel both domestic and international, and daily calendaring for CEO

Coordination of staff meetings and special events both locally and remotely

Maintaining employee files

Office management including creation of forms, ordering supplies, and maintaining

equipment

Software applications

MS Word, Outlook, Excel, PowerPoint, Photoshop, Design Manager, Masterpiece, Corel

Draw, Corel Photo Paint, Constant Contact, and AutoCAD

Education

Scottsdale Community College Scottsdale, AZ. Associates in Applied Science Degree in Interior

Design with Honors

University of Iowa Iowa City, IA. 85 hours completed in college of Liberal Arts with emphasis

in business and psychology

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