High School Supervisor

FREDERICK PALLADINO ** Irving Street

Everett, MA 02149

Home 617-***-****

Cellular 781-***-****

******@*******.***

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PROFILE

Self-employed CompTIA A+ Certified Computer Technology Specialist with over

10 years of experience supporting software and hardware issues. Build,

maintain and repair computer systems to improve speed, reliability, and

efficiency of the operation. Assist 30 customers with hardware and software

problems, troubleshoot and resolve a wide variety of performance problems.

Expertise includes: installing, configuring, modifying, troubleshooting

hardware, and troubleshooting Windows operating systems and software.

Technical Skills:

. CompTIA A+ Certified

. Hardware: Installed and serviced system boards, processors, memory

chips, power supplies, video and sound cards, hard drives, floppy

drives, CD-ROM read-write drives, DVD drives, Zip drives, tape drives,

scanners, modems, cameras, and multiple printers.

. Windows 7, Windows Vista, Windows XP/2000, Windows ME/98/95

. Microsoft Office, Microsoft Project

. Wireless Networking, TCP/IP, Cable

Additional Professional Experience:

HP Hood LLC, Everett, MA

Shipper / Receiver (1992-2010)

. Ensured that all products got shipped to the correct destination.

. Worked well with supervisor; filled in for working supervisor as

needed.

. Certified fork truck operator. Operated a fork truck, squeeze truck

and stablelizer truck, advancing production.

. Communicated effectively with 6 other distributors on the phone.

. Trained new employees and follow operational and safety procedures.

. Suggested ideas to make the operation more profitable and safer.

. Kept accurate inventory.

Accomplishments:

. Reduced overtime and increased production by rescheduling work hours in

alignment with deliveries.

. Saved company money and man-hours by suggestion to combine 2nd and 3rd

shift.

. Realigned inventory to expedite shipments.

. Streamlined stocking procedure by redesigning stocking system.

Education: Graduate, Everett High School, Everett, MA

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