Customer Service Administrative Assistant

Laurie Piraino

Email: **********@*****.***

Phone: 832/731-3041

SUMMARY

I am interested in a long term position that will allow me to utilize the

experience and knowledge that I have already acquired and at the same time,

allow me to grow professionally. I am an energetic person who welcomes

challenges and opportunities to learn new skills. I consider myself to be

honest, mature, focused and easy to get along with. I enjoy working in a

fast paced environment that requires self-discipline and self-motivation.

EMPLOYMENT HISTORY

2007 - July 2010 Digestive & Liver Disease Consultants

Humble, TX

Medical Receptionist

. Answer phones

. Scheduling Appointments

. Quote of fees for procedures

. Patient check-in

. Patient check-out

. Collection of copays and fees

. Insurance verification

. Data entry of charges

2005 - 2007 Dr. Carpenter

Humble, TX

Medical Receptionist

. Answer phones

. Scheduling Appointments

. Prepare patient charts

. Patient sign-in

. Insurance Verification

. Data Entry of Charges

. Check-out Desk

2003 - 2004 Humble Cardiology

Humble, TX

Medical Receptionist

. Answer switchboard

. Scheduling

. Prepare patient charts

. Patient sign-in

. Insurance verification

. Insurance filing

2000 - 2003 Astro Glass & Mirror Humble, TX

Office Manager

. Answer phones

. Process payroll

. Accounts Receivable

. Accounts Payable

1998 - 2000 Kingwood Medical Center - HCA Humble, TX

Operating Room Administrative Assistant

. Answer phones

. Data entry

. Development of weekly, bi-monthly, monthly and yearly

reports and stats

. Process payroll for personnel in the operating room,

holding area, endoscopy, day surgery and recovery

departments.

. Schedule surgeries

. Liason for patients and physicans

1997 - 1998 Conroe Regional Medical Center - HCA Conroe,

TX

Surgical Scheduling Administrative Assistant

. Answer multi-line phones

. Schedule surgeries

. Produce surgical reports and stats

. Data entry

. Schedule surgeries

. Liaison for physicians, physician offices and hospital

personnel

1995 - 1997 Bay Area Medical Center/CCBAS - HCA Corpus

Christ, TX

Admissions Clerk/Surgical Scheduling Administrative

Assistant

. Insurance verification

. Customer service

. Collection of co-payments

. Admissions

. Schedule surgeries

. Run surgical board

. Produce reports and stats

. Data entry

1990 - 1993 Corpus Christi National Bank Corpus

Christi, TX

Bank Teller

. Customer service

. Handle large amount of funds

. Handle banking transactions

SKILLS

. Proficient in Microsoft Word, Quicken, Quick Books, MIS,

Peachtree, Meditech, Kronos and Internet

. Experienced in VisDoc, MD Consults, Advantix,

Allscripts, Intergy and ADP computer programs

. Knowledgeable in Microsoft Excel and PowerPoint

. Medical terminology

. Excellent communication skills

EDUCATION

. New Caney High School, New Caney, TX - Diploma - 1986

. Del Mar College, Corpus Christi, Texas - Core Subjects

REFERENCES

* Dr. Kodali

281/961-3179

* Dr. Thurman

281/650-6354

* Kathryn Christofferson

801/419-5458

* Jessica Lugardo

361/258-1368

. Leslie Bianchi 713/419-6397

. Sheena Orn 281/813-1292

. Tracy Wilson 713/725-3214

Contact this candidate