LORI J. LANCE
Laguna Hills, CA 92653
E-Mail: *******@***.***
EMPLOYMENT OBJECTIVE
A position as an administrator utilizing high level organizational,
communication and written skills on behalf of a dynamic company and the
public.
SYSTEMS
Microsoft Office Outlook 2007
MSWord
WordPerfect
Microsoft Excel
Microsoft PowerPoint
All major web browsers
PROFESSIONAL EXPERIENCE
LNR Property Corporation - Newport Beach, CA 2007 to 2008
Executive Assistant to President and CFO
. Reported directly to President and Chief Financial Officer.
Responsible for oversight and scheduling of Presidents Calendar for
all corporate in-house meetings, nationwide CEO meetings,
teleconference meetings and high level executive visitor meetings.
Scheduled and planned in advance CFO calendar with in house
financial staff and officers. Planned and set up all of President's
monthly travel reservations with multi destination itinerary
including commercial & private airlines, private limousine and
hotels.
. Handled confidential phone calls, information, reports and data.
Interacted with high level of interpersonal skills using tact and
diplomacy with individuals at all levels of corporation. Prepared
and arranged complex presentation materials for high level
executive meetings and client meetings. Communicated daily with
staff of General Counsel and COO regarding legal signatures,
approaching project deadlines, and upcoming meetings to involve
President or CFO.
. Compiled and reconciled monthly credit card reports for President
and CFO corporate and travel expenditures. Coordinated critical
conference calls to immediately connect President simultaneously
with multiple corporate staff and outside agencies, opened and
disseminated incoming mail, answered and maintained logs of all
incoming telephone calls, favorably greeted Presidents guests and
guided them to meeting rooms.
MARSHALL REDDICK REALTY, INC. - Irvine, CA 2005 to 2007
Executive Assistant to Director
. Assisted Mentoring Director and supported 12 mentors in
administration and marketing of nationwide real estate program.
Independently drafted letters and emails for company and public
distribution on Directors behalf. Scheduled and maintained
Directors daily calendar for statewide conferences, executive
meetings, staff meetings and vendor appointments. Organized and set
up Directors travel reservations including airline, car, and hotel.
. Compiled weekly EXCEL spreadsheets of real estate revenue compared
to expenses of hotel conference room reservations, department
budgets, credit card expenses, payroll and vendor invoices.
Improved weekly spreadsheet budget and sales activity by innovating
comparative analysis of per unit sales and expenses.
. Streamlined customer registration of quarterly sales events with
immediate electronic confirmation. Communicated with customers paid
registrations, program information and description of product
availability for quarterly sales events. Successfully resolved
customer issues with nationwide real estate agents and property
managers.
. Scheduled 12 Mentors to present company programs at weekly events.
Created marketing Power Point presentation for conference of 150
attendees. Created and composed marketing pieces for daily web site
publication and quarterly web site newsletters. Supervised and
evaluated job performance of full time department program
coordinator and marketing assistant. Approved all invoices for
payment to vendors, hotel conference room reservations, department
supplies, and staff hours.
WESTERN DENTAL SERVICES, INC. - Orange, CA 2003 to 2005
Executive Marketing Assistant to Vice President
. Reported directly to Assistant Vice President/Chief Sales
Officer and supported 8 Account Executives in administration of
Dental HMO Sales Department. Drafted letters and emails for
corporate distribution and for large accounts on Vice Presidents
behalf. Coordinated financial and administrative registration of
monthly sales conferences including shipment of marketing
materials, airline, car and hotel reservations.
. Enlisted corporate departments for the collection of large
amounts of statistical and marketing data to independently
design and assemble large HMO presentations for state government
proposals. Compiled and streamlined corporate data to organize
government proposals in WORD and EXCEL. Examined preliminary
data with corporate counsel prior to presenting final proposal
in CEO Meeting.
. Compiled daily and weekly sales activity of 8 account executives
on EXCEL spreadsheet. Recalculated and presented updated
executive sales activity to Vice President on weekly basis.
Independently created specialized sales proposals in WORD and
emailed directly to broker or bound for formal presentation.
Coordinated with Accounting for Payroll adjustments, staff
vacation hours, expense statements and credit card expenses.
Supervised full time Coordinator.
BAX GLOBAL - Irvine, CA 1998 to 2003
Claims Administrative Coordinator
. Initiated BAX subrogation claims against global transport
companies. Independently drafted letters emails and faxes to
negotiate greatest settlement recovery. Increased annual revenue
50% through extensive subrogation follow up.
EDUCATION: Pace University, New York, NY 1981
Bachelor of Business Administration
Major: Marketing & Management
Minor: Law
American College in Paris, France
International Business Curriculum