Customer Service Data Entry

Elizabeth Walsh-Berrios

*************@*****.***

Mobile: 916-***-**** Fax: 916-***-****

Objective: Administration Assistant / Data Entry/ Customer Service Representative

Computer Skills & Programs Used: Word, Excel, Access, PowerPoint, AS400, 10 Key, Publisher, 9557

K.S.P.H Data Entry, Typing 50 W.P.M.

• RMSI Inc. Merchandiser/CSR/Recruiter March 12, ‘12 to Nov 13, ‘13

• Crossmark Merchandiser/CSR/Data Entry July 24, 2008 to Mar 9. ‘12

• San Juan Unified School District Intake Clerk/Library Asst January 08 to October 08

• **Kelly Services/ Franklin Templeton Admin/Data Entry Jan 8, ‘06 to Dec 29, ‘07

• **Pacific Staffing/ Kaiser Permanente Admin/Data Entry Jul 31, ‘06 to Dec. 08, ‘06

• **Office Team/LSI Fidelity Admin/Data Entry/CSR May 4,’05 to Jan 4, ‘06

• Kohl’s Merchandiser/CSR Jan 20, ‘04 to Oct. 18, ‘04

• Penske Truck Leasing Office Clerk/Data Entry Oct.16, ‘01 to Sept 30, ‘02

• Dieterich International Sales/Lt. Dispatch/ Deliveries/Admin/Data July 1 1997 to Feb. 28 ’01

• Chief Auto Parts Assistant Manager/Recruiter/Data Entry June 1994 to June 1997

US Navy Ombudsman Squadron VFA 303, Alameda, Ca. 1987 1988

•

WORK EXPERIENCE:

Merchandiser Unload and distribute products to selected areas of store. Pre Set or Re set to plan

o gram. Front face, clean up, straightened and sign placement. Make room available for New Item

Cut in. Cross merchandise products, Product Surveys and removed discontinued products for

clearance. Data Entry. Customer Service. Worked with store managers & lead people. Promoted to

Assistant Recruiter to do scheduling for interviews for new job applicants. Assisted with Job Fair

recruiting and scheduling to hire new candidates.

Administration Assistant/Data Entry

Customer service, administration assistant, data entry processor and receptionist. Processed data

into data base while reviewing data for accuracy and errors. Inventory of supplies. Prepared and

made bank deposits, correspondences. Assisted with records department for release of

information. Scheduled meetings, conferences, ordered catering and took minutes. Researched and

processed purchase orders, warranty claims and credits. Merchandised and assisted with inventory

for warehouse and stock replenishment

SALES/OFFICE ASSISTANT/ SHOP CLERK /MANAGEMENT/CUSTOMER SERVICE

Customer Service, Data Entry, Assisted Service Writer to scheduled repairs, estimates and prepared invoices

for billing. Assisted Dispatcher in scheduling trucks for maintenance, road service, repairs and deliveries.

Processed purchase orders, warranty claims, credits, and handled customer complaints. Called

inside/outside vendors for stock, supplies, parts and services. Completed and processed inventory for tire

warehouse, fuel Island and mechanic shop for parts & supplies. Scheduled meetings, conferences, ordered

catering and took minutes. Shipping and receiving, Researched and processed purchase orders, warranty

claims and credits. Organized meetings, workshops, shows, conferences, and ordered catering. *Promoted

Elizabeth Walsh-Berrios

*************@*****.***

Mobile: 916-***-**** Fax: 916-***-****

1998 to Outside Sales. First year in sales achieved million dollar mark twice while adding more customers

to company list.

Education: (**Worked as a Temp Agent to help cover cost for education while attending Heald** )

Heald College, Rancho Cordova, Ca Medical Office Administration 2004 2006

* HIPAA Certified *Phi Theta Kappa Honor Society *Dean’s List & Honor Roll 04, 05, 06

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