Woonsocket, RI *****
Allison M. McManus
Objective To obtain a position that will expand on my current
training, work and supervisory experience and provide
new opportunities for growth and professional
development.
Experience 2007-present RI Department of Corrections Cranston, RI
Correctional Officer
Proficient in facility policies, procedures and
programs.
Contribute to public safety by maintaining a balanced
correctional system of institutional and community
programs.
Maintain appropriate safe, secure and humane
correctional environments.
2006-2007 Donald W. Wyatt Detention
Facility Central Falls, RI
Correctional Officer
Provided care, custody and control of federally housed
detainees.
Developed human relations skills to establish
productive relationships with offenders receiving
facility services.
Proficient in facility policies, procedures and
programs.
Monitor all inmate activities and movements and enforce
rules.
Responsible for the reasonable well-being and safety of
the inmates.
2003-2006 National Grid
Lincoln, RI
Dispatch and Control-Assistant/Control Center Operator
Analyze and report outage duration, cause and
circumstances.
Communicate with management, corporate communications
and staff
Provide support during system emergencies.
Prepared and issued switching and tagging orders for
substation and distribution electrical equipment.
Formulate switching orders to safely isolate faulted
electrical equipment for maintenance and repair.
Establish restoration priorities.
Maintain configuration of distribution system equipment
within operating limits.
Maintain system conditions through Energy Management
System and other valuable system tools.
Trained in switching operations and different relay
schemes.
Knowledge in transmission, substation and distribution
construction.
2002-2003 National Grid
Providence, RI
Underground Lines Department/Splicer Apprentice C
Operate vehicles, tools and equipment assigned to
Underground Department.
Experience with cable splicing.
Experience with underground construction, operating and
maintenance standards.
Proficient with the company procedures with an emphasis
on safety and customer relations.
2000-2002 National Grid
Providence, RI
Meter Reader/Meter Worker Associate
Accurately read and record the registration of revenue
meters.
Report unusual conditions for both residential and
commercial accounts.
Experienced with proper safety procedures for
installing, exchanging, removing, locking in and
locking out customers' electrical service.
Installation of meters on AMR project.
Collect unpaid balances on residential and
non-residential accounts.
1996-2000 New England Mobil Communications S.
Attleboro, MA
Cellular Service Agent
Provide sales and service assistance to customers on
all products and services.
Handle all sales prospects, both in store and over the
telephone.
Perform direct marketing activities to potential and
existing customers.
Perform ongoing research on the offerings of the
competition.
1993-1996 First Data Investor Services Corp.
Providence, RI
Research Representative Analyst
Communicating with Dreyfus for effective issue
resolution.
Meet daily deadlines affecting shareholder accounts in
a timely manner.
Ability to make gain loss calculations on transactions.
Prepare adjustments correcting financial and
non-financial errors on withholding items.
Interpret and review legal documents for the
transference of Mutual Funds.
Accountable for receiving dealer 12B-1 fees, dealer
commission calculations and line-by-line reports.
Education 1983-1987 University of Rhode Island Kingston, RI
B.S., Physical Education and Health.
Teaching Certificate, Physical Education & Health K-12.
Personal
Accomplishments Head Coach of Women's Soccer Team
URI Women's Softball and Soccer Teams
Correctional Officers Training at Donald W. Wyatt
Detention Facility and R.I.D.O.C.
Received Instructors' Award at the Donald W. Wyatt
Detention Facility
Successfully completed Firearm, Academic and Defensive
Tactic Training.
CPR and First Aid Certified
References Available upon request.