Customer Service Administrative Assistant

Sarah Leon

Carpentersville, IL *****

abj8ap@r.postjobfree.com

908-***-****

objective

Searching for a challenging position, in which, I

can utilize my office, bilingual and extensive

customer service experience.

Experience

2008-2009 Elgin Community college Elgin, IL

Outreach Office Coordinator

Coordinate sites and materials for the classes

provided.

Work with students from different countries as well

as faculty of all ages.

Scheduling to assure a well organized flow using

Microsoft Office.

Administrate exams and student registrations.

Create marketing material.

Use Outlook Office email, calendar, and appointment

setter, as well as a multi line phone system as

communication between offices and students.

2005-2006 Ress Foods New York, NY

Secretary

Create client invoices and letters with Quick Books

and Microsoft Office.

Process orders and assure payments.

Work one-on-one with the owner and be the

intermediate between the owner and the clients.

2004-2006 Ruby Tuesday Bridgewater, NJ

Server/Shift Leader/Expo

Provide excellent customer service in english and

spanish and cash handling.

Control the food quality being expedited.

Help with inventory and orders, as well as managing

on the floor.

2002-2003 Compucentro

Guatemala, Gua

Secretary/Administrative Assistant

Determine rates and qualifications for aplicable

products and equipment.

Answer doubts from students, clients and staff.

In charge of petty cash, and payments.

Correct errors and respond to complaints.

2001-2002 CIAV/ Jardin Infantil Rosal

Amatitlan, Gua

English teacher for adults, teens and children ages

3-6

Plan teaching lessons

Create teaching strategies and exams.

Participate in graduations, scholar activities and

field trips.

Speak one-on-one with parents and students.

Education

2008 The Travel Institute Pennsylvania

Destination Specialist- North America, Diploma

2007-2008 Penn Foster Career School

Pennsylvania

Travel Agent, Diploma

2001 CIAV

Guatemala

TEFL (Teach English as a Foreign Language),

Certificate

abilities

I am a fast learner and have the ability to work

well with others no matter the age or race. I am

native in both English and Spanish in both oral and

written. I have knowledge and experience with the

following programs: Microsoft Word, Excel, Power

Point, Publisher, Access and Outlook, also in

Quickbooks and Internet.

Contact this candidate