Project Management

Actively seeking a position as a

- director of operations -

with a reputable organization in need of a professional with

Directed uncompromising milieu in different Executive positions such as

development, Product / Project Manager, Operations Manager, Director of

support and Project Management and specialization in application

deployment of development, systems integration and infrastructure projects;

many with solid experience that will benefit from initiative,

innovative organizational skills, hard work ethic, multi-tasking abilities

technology and drive to exceed corporate objectives.

solutions

that produced

top revenues

and maximized Dynamic, highly motivated and goal-oriented professional with

business several years of unyielding experience in different software

potential in companies in an executive position as Project / Product Manager,

diverse Operations Manager and Director of Project Management.

industries. Efficiently plans, directs, coordinates and budgets all necessary

matters, subordinate supervisory personnel and activities

concerned with application development, systems integration and

Established infrastructure projects, facilities, and systems. Participates in

the the conceptual development of project management guideline

structured standards, procedures, samples, templates, leading practices,

principles tools, and frameworks. Knowledgeable in all aspect of business,

and practices staff, and team development. Recognized for professionalism,

that took positive mental attitude, and commitment to excellence.

under Demonstrated ability to communicate and work with senior

performing management, associates, and customers. High-quality record of

organizations producing successful conceptualizations, services and sales for

to business groups, companies, and general public. Strong

best-in-class interpersonal and communication skills from both business

technology operations and client base perspectives, coupled with vision,

operations business acumen and astute negotiation abilities. Established

based on SEI history in strategic planning; able to successfully orchestrate

CMMI complex projects and generate rapid returns on investment.

principles Proficient in providing ongoing and timely communications with

and other manager while attaining and surpassing established goals.

best Knowledgeable in computer applications and operations including

practices. hardware and networking software. Pro-active, self-starter and

able to multi-task in a fast paced environment, while helping

produce high quality work.

Consistently

delivered

under budget Key Qualification

and ahead of

schedule on

challenging

initiatives Proven leader in establishing and maintaining a PMO or Project

Office.

Fully

accountable Visionary in Strategic Planning, Execution and Leadership Service

for P&L Development

delivery, ROI

performance

and the Leader in Process Re-Engineering and industry Best Practices

management of

complex

budgets. Successful management of domestic and international teams in the

delivery of multiple cross-departmental projects

A strong,

career-long

record of Familiarity with quality management programs and methodologies,

continuous such as ITIL and Six Sigma, for defect tracking and root cause

process analysis

improvements

that saved

significant Experienced in successful P&L / ROI / Budget Management and

costs, while Revenue / Market Share Growth

maintaining

quality,

despite

external

business

challenges

outside the

scope of

development.

Professional Experiences

Technical

Background:

Project

Management

Methodologies Document Technologies, Inc E Atlanta, GA

2005 - 1/2010

Director of Project Management - National Technology Center

Adaptive

Project Directed the group's project and program managers, support

Framework analysts, and Project Management practice stewards responsible

for developing and maintaining project management guidelines,

Agile standards, procedures, samples, templates, leading practices,

Software tools and frameworks

Development Defined and initiated projects, and assigned Project Managers to

manage cost, schedule, and performance of component projects,

Dynamic while working to ensure the ultimate success and acceptance of

Systems the program

Development Maintained continuous alignment of program scope with strategic

Model (DSDM) business objectives and made recommendations to modify the

program to enhance effectiveness toward the business result or

Extreme strategic intent

Programming Presented periodic Dashboard reports on the current program,

(XP) future opportunities and client issues

Responsible for program and portfolio management activities

Feature within the NTC division

Driven Executed and maintained program management processes and

Development disciplines in the areas of: program schedule and quality

(FDD) management; communications management; resource management; cost

management; procurement management; risk / issue management;

Information change management

Technology Mentored staff in methodology and consulting excellence and

Infrastructur encouraged best practice in project management and project

e Library planning

(ITIL) Managed and performed the process of Statement of Work and

contract creation to secure new

Joint and follow-up work

Application Proactively managed systems development, implementation and risk

Development via the use of SDLC

(JAD) Provided project turnaround expertise at the customer site with

emphasis on regaining customer confidence

Lean Developed project plans and assumed responsibility for project

Development profit and loss

(LD) Produced project status reports, managed the team and resolved

day-to-day issues with emphasis on SDLC

Rapid Tracked the status of all projects and managed escalations

Application Facilitated weekly project status meetings

Development Coordinated & facilitated executive meetings

(RAD) Updated and reviewed weekly reports for all projects

Facilitating internal product & process training

Rational

Unified Managing Director - National Technology Center

Process (RUP)

Directed software development, technical production, delivery,

and customer support functions, overseeing technical resources

Scrum, Spiral and a budget of $10MM. Provided executive leadership, strategic

planning and P&L management to drive growth, systematize

Systems processes, reduce costs and enhance customer satisfaction.

Managed all aspects of daily operations of this full service

Development provider business.

Life Cycle Responsible and accountable for the coordinated management of

(SDLC) multiple related projects directed toward strategic business and

other organizational objectives

Waterfall Built credibility, established rapport, and maintained

(a.k.a. communication with stakeholders at multiple levels, including

Traditional) those external to the organization

Coached, mentored and led personnel within a technical team

Software: MS environment

Office, UML, Increased the company's growth by securing new partners,

Rational Rose consulting engagements and by delivering new projects

Managed budget for the organization to influence organization's

financial profitability

MS Project Responsible for the recruiting, management and career development

2003 of staff

Responsible for staff/account management and prioritization and

Visual Basic forecasting

MS.Net Provided delivery management to ensure customer satisfaction and

reference-ability

Salesforce.co Monitored project activities and advised staff of issues due to

m resource availability

Operating Managed cost budget to allocate overall cost estimate to

Systems UNIX individual tasks

Responsible for development of internal work flow applications,

Windows online project submission process and online statement of work

XP/NT/2000 process as well as online statement of work audit process.

Systems utilize SQL DB repository, C# GUI and AJAX interactions.

Databases

Oracle Led relationship management and business development through

high-level interactions with senior managers and decision makers

MS SQL Server in the litigation support departments of law firms and large

corporations.

Managed, motivated and guided an operations team of project

Oracle, managers, production, technical production, and IT litigation

Access services associates.

Developed a Program Management Office that oversaw all client and

internal communications, processes and work flow templates.

Oversaw on site collection of Electronically Stored information

(ESI), media management, including chain of custody, and advanced

post processing into client deliverable supporting common review

platforms.

Institutionalized several work flow processes and procedures that

led to an all-time high of 96% for on time delivery and a client

satisfaction rate of 98%.

Motorola, Inc. - GSG-MSP Division E Alpharetta, GA

1995 - 2004

Director - Program Management (2000 - 2004) (Deleted duplicate

line)

Managed programs for Global Software Group-Messaging Software

Platforms products

Oversaw project management, software QA, user interface design,

product development, and system test functions

Led the product life cycle from vision and product concept to

market launch

Directed multiple product development teams, including numerous

offshore development centers in Eastern Europe, South America and

Asia

Managed budgets, financial reporting and customer support

Worked with the Strategic Business Unit to create and implement

visionary action plans to take existing products to market,

release enhancements and launch new products

Established a formal Project Management Office, building the

program from the ground up to achieve Level II SEI maturity that

won corporate-wide status as a model program with best practices

Achieved cost savings exceeding $1M for a large-scale project

spanning nine months, delivering it at 25% below the estimated

cost

Reorganized the Software Production Process (SPP) and established

key practices for project tracking, metrics assessment, process

improvement and documentation

Moved the division from an underdeveloped organization to

best-in-class despite the stresses of high staff reductions and

offshore migration of development activities

Drove forward progress for cross-functional teams and business

units to leverage Motorola's market position, its established

wireless infrastructure and existing enterprise product positions

to boost revenue and broaden the product base.

Principal Staff Software Engineer - Program Management (1998 -

2000)

Managed multiple development projects involving wireless device

software and systems

Supervised as many as 38 developers, test engineers and support

staff in an environment of rapidly changing development

priorities caused by external business factors

Brought multiple products through the development life cycle to

launch

Created a positive working environment for teams to offset

stress, increase productivity and reduce attrition.

Drove the industry's first 3DES encryption wireless device

solution to NIST 140-L certification in a hard-push, 24-month

product development cycle against the five-year projection

Led the team to an award-winning, highly successful completion of

key projects against aggressive deadlines and high-profile

product conditions

Implemented the Rational Unified Process (RUP) method to break

requirements into manageable groupings that could be completed

quickly, while maintaining high quality

Sr. Staff Software Engineer, Manager System Test (1998) / Sr.

Software Engineer, System Test (1995 - 1998)

Led a 12-member internal team and several offshore groups engaged

in system test, validation and quality test functions for

multiple products.

Slashed the test cycle time from 3 weeks to 24 hours and

eliminated 350 labor hours per cycle through the creation of

Motorola's first-ever test automation laboratory.

Successfully tested and delivered 13 product releases in one year

for revenue gains exceeding $1M.

** ** ** Additional Experience: Manager of Software Test

Engineering, Attachmate Corporation** ** **

Educational Background

Project Management Institute (PMI), Member since 2000

IT Infrastructure Library (ITIL) Foundation Certificate in IT

Service Management, in progress

Project Management Professional (PMP), Certified through Project

Management Institute (PMI), 2003

Bachelor of Science in Computer Sciences

Florida State University

Tallahassee, FL

the fivction

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