Human Resources Process

CARISSA M. GEHRING, PHR

***** ** ** *. *** J** • Clearwater, FL 33764 • 954-***-****

HUMAN RESOURCES PROFESSIONAL; holds a Bachelor of Arts with a concentration in Psychology,

a PHR Certification, and 5+ years of professional human resources experience including: project

management; process improvement; statistical data interpretation and application; employee relations;

recruitment & selection

EDUCATION • CERTIFICATIONS • TRAINING

• BACHELOR OF ARTS, PSYCHOLOGY, University of South Florida, 2004

• PHR CERTIFICATION, June 2010

• DDI TARGETED SELECTION TRAINING CERTIFICATION, June 2010

• EMPLOYMENT/IMMIGRATION LAW SEMINARS, April 2006, April 2007

• H.I.P.A.A TRAINING CERTIFICATION, May 2004

• HUMAN RESEARCH PROTECTION TRAINING, National Institute of Health, May 2004

PROFESSIONAL EXPERIENCE

ASSESSMENT COORDINATOR, Raymond James Financial, Inc., March 2007 July 2010

Researched job analysis practices to create industry tailored, content validated, pre screening

questions to screen applicants; assisted in making hiring decisions

Led multiple test platform acquisition & renewal processes, managing internal & external contacts to

align technical & business needs; served as consultant and trainer for internal clients

Led Recruiters in ACE (abilities, certifications, and experiences) prescreening criteria development

process for job openings; utilized interpersonal skills to coach and advise on progress/opportunities for

improvement; recruitment and selection of applicants firm wide

Proposed, developed, and presented I.T. assessment scoring solution, creating buy in from hiring

managers on effectiveness of assessment result and increased utilization of HR services

Successfully independently managed multiple vendor accounts, building effective working relationships

with vendor representatives

Reduced costs by over $7,000 by negotiating bulk purchases at a discount from various vendor accounts

Developed job specific aptitude assessment solution to accurately match expected levels of performance

to position level

Created detailed fiscal year cost analysis to project assessment budget

Co developed automated assessment and auto score delivery process, to be implemented in Fiscal Year

2010 in coordination with multiple vendor contacts

Co Facilitated & developed quarterly Assessment and Selection course to new managers

Developed customized validation questionnaire for defining job description criteria, consulted in salary

survey process

Proficiently collaborated in development associate insight survey RFP process and cost/benefit

analyses for vendor selection, and managed progress through completion, with an increase employee

response from 50% to 80% year over year

SUPPORT SPECIALIST II, Raymond James Financial, Inc, April 2005 March 2007

Analyzed job roles and structures within the HR department to create recommendations on overlaps

and gaps

Carissa M. Gehring Resume, pg. 2

Contact: 954-***-****

Analyzed firm wide jobs to implement dimensions used to predict success within positions

Researched and independently trained to assume role of firm wide immigration liaison: advised

associates and managers on current immigration laws and acted as a subject matter expert on immigration

cases; corresponded with foreign nationals on personal visa expiration dates to prevent the loss of work

eligibility; worked collaboratively with law firms to file government visa/permanent residency petitions

Proactively alerted payroll on tax requirements for foreign nationals employed at Raymond James

Financial, Inc.

Successfully assisted recruitment team in the hiring process by conducting: reference/background

checks; E.R. consulting on FINRA filings of criminal records; new hire packets; HRIS maintenance;

creating and posting requisitions; college recruiting; processing job offers; unemployment claim; employee

relations; onboarding

Collaborated in job analysis process, translated focus group data to define dimensions; used to predict

success within positions and create an organizational hierarchy

Effectively devised company policies and compared against best in industry practices to maintain

competitiveness

SALES SPECIALIST, Dillard’s, Inc, Oct. 2004 April 2005

Successfully sold $1000+ in women’s apparel daily

Managed cash handling and register opening/closing; assured cash registers were accurate

Maintained Inventory and handled merchandising in the department

Trained new associates in all aspects of the position

RESEARCH ASSISTANT, University of South Florida Neuropsychology Lab, 2004 2005

Researched databases and journals for articles on Alzheimer’s disease, selecting articles to be reviewed

based on head researcher criteria

PEER MENTOR/COUNSELOR, R.E.A.C.H Project, Inc, 1999 2003

Counseled and mentored mild to severely emotionally disturbed children (ages 7 18)

DATA ANALYST, Patriot Diamond, Inc, 2002, 2003

Marketed/Promoted company products; verified business customer demographics

TECHNICAL PROFICIENCIES • PROFESSIONAL STRENGTHS

M.S. Office: Word; Excel; PowerPoint; Outlook • E.S.S. • PeopleSoft • PeopleClick RMS •

BNA H.R. Research Library • Taleo Applicant Tracking System • CLC • Qualtrics Survey Creation

Software • SIOP Principals • ADAAA Requirements

Strategic •Big picture thinker • Proven proficiency in leading process • Excellent written and oral

communication skills • Outstanding team worker • Strong research background & analytical skills

MEMBERSHIPS

• PSI CHI PSYCHOLOGY HONORS SOCIETY, September, 2003 Present

• GOLDEN KEY HONORS SOCIETY, October 2003 Present

HONORS • SCHOLARSHIPS

• MAGNA CUM LAUDE, May, 2004

• U.S.F COLLEGE OF ARTS AND SCIENCES, Deans List, January, 2002 2004

• FLORIDA BRIGHT FUTURES SCHOLARSHIP, September, 2000 2004

• BROWARD EDUCATION FOUNDATION SCHOLARSHIP, August, 2000 May, 2002

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