Human Resources Management

TRACY L. STERNBACH, CPP

**** ********** ******

Coral Springs, FL 33076

Home: 954-***-****, Cell: 312-***-****

E-mail: *************@***.***

PROFESSIONAL SUMMARY

Accomplished professional with a history of progressively responsible

and diversified leadership experience in competitive corporate

environments. Articulate communicator with proven ability to leverage

relationships with all levels of management and staff. Highly

motivated, exemplary work ethic and committed to professional

excellence. Currently pursuing professional designation of SPHR, with

exam date in December 2010.

EMPLOYMENT EXPERIENCE

2002 - Present LEVERAGE CAPITAL RESOURCES, INC.

Human Resources Consultant

LCRI provides middle market clients with independent advice in

corporate finance, financial reporting, strategic planning, human

resources and operations management. Primary focus and objectives

include business development initiatives, corporate restructuring,

revitalization and turnarounds resulting from M & A transactions.

Engagements often require staffing integrations, benefit plan

consolidations, and payroll processing platform implementations.

Key Accomplishments

. Awarded Citation of Merit from the American Payroll Association at

their 27th and 28th Annual National Congress.

. Wrote a comprehensive Employee Handbook which was used as a

template for corporate clients.

. Collaborated with 3rd party underwriters to design and implement

new benefit plans.

2009 - 2010 MEDNAX SERVICES, INC. - Sunrise, FL.

HRIS Benefits Analyst

MEDNAX Inc. is a national medical group that comprises the nation's

leading provider of neonatal, maternal-fetal and pediatric physician

subspecialty services, as well as anesthesia services.

Duties: As a consultant specialized in Payroll, Benefits and HRIS,

modified and tested existing HRIS programs. Served as a Business

Analyst for the HRIS/IS teams, working closely with HRIS

Administrator, Benefits Director and IS on special projects.

Researched and resolved issues; made recommendations for process

improvement.

Key Accomplishments

. Successfully implemented 2010 Benefit Open Enrollment on line for

5,000+ employees and dependents.

. Implemented additional interfaces with third- party vendors to

allow the benefits department to be more efficient.

. Developed audit procedures to test and verify system and data

integrity.

2006 - 2009 ULTIMATE SOFTWARE GROUP, INC. - Weston, FL.

Business/Product Analyst

Ultimate Software is a leading provider of end-to-end strategic human

resources, payroll and talent management solutions. In 2008, the

company was ranked #1 in the Fortune list of best companies to work

for in America.

Duties: As part of the Product Strategy team, work as a Product

Analyst using scrum methodologies, serving as the liaison between the

Product Strategy team and Product Development team. Play a critical

role in ensuring that the product is developed to enhance the overall

customer experience and support Ultimate Software's strategic goals.

Prioritize the scrum team's workload, to be delivered with detailed

requirements. Act as subject matter expert (SME) in specific

functional area(s) assigned to scrum team. Accept or reject the

product development results from the team. Responsible for resolving

product issue escalations referred from the Client Support Department.

Key Accomplishments

. Held a Payroll workshop to define the direction needed for

development of payroll processing on the web to allow for

configurable payroll processing models.

. Created low/high fidelity prototypes for new functionality to be

implemented by scrum team along with the detailed agile

requirements.

. Awarded Citation of Merit from the American Payroll Association at

their 25th and 26th Annual National Congress.

2005 - 2006 JM FAMILY ENTERPRISES, INC. - Deerfield Beach, FL.

Corporate Payroll Supervisor

JM Family is the exclusive distributor of Toyota and Lexus vehicles in

the southeastern United States, with aggregate revenue in excess of

$8 billion. The Company's various subsidiaries provide ancillary

products and related services, such as warranty services, purchase and

lease financing, and insurance activities, in 48 states.

Duties: Provide leadership to the Corporate Payroll Department, while

overseeing the functionality of two remote locations. Maintain

financial controls and ensure the integrity of all related multi-state

payroll processes for approximately 4,200 associates on a bi-weekly

and semi-monthly payment frequency. Ensure departmental conformity

with

company policies and controls in place for Sarbanes-Oxley compliance.

Capture key operational and customer focused metrics on a monthly

basis.

Key Accomplishments

. Awarded Citation of Merit from the American Payroll Association at

their 24th Annual National Congress.

. Revised the Disaster Recovery Plans to incorporate lessons learned

from 2005 hurricane season and to include new procedures for trial

run.

. Started the creation of a Master Policy and Procedure Manual using

a standard format template for departmental use, as the prior

manual had not been updated or maintained for several years.

2000 - 2005 SOUTHERN WINE & SPIRITS OF AMERICA, INC. - Miramar,

FL.

Payroll Supervisor and Business Analyst

Southern Wine & Spirits is the largest distributor of liquor in the

US, with over $6 billion in consolidated revenue. The Company has

consistently been listed among the Fortune 100 most successful

privately held companies.

Duties: Responsible for directing all departmental functions and

staff activities required to process annual payroll in excess of $300

million, paid to a multi-state staff of over 7,500 employees in 22

states. As a consequence of growth by acquisition, consolidation of

operations and centralization into a new corporate office, the Payroll

Department has grown to 8 direct reports, including payroll

processors, administrators, and tax analysts. Monitored and ensured

corporate and divisional compliance with all regulatory as well as

governmental tax and filing requirements. Position relies upon heavy

interaction with divisional Directors of Human Resources and support

of divisional Administrators.

Key Accomplishments

. Recruited and staffed the Payroll Department for the new

Shared Services Division,

to accommodate the conversion and implementation of the SAP payroll

processing software.

. Created functional specs for enhancements as well as new

requirements based on end users (payroll/benefits department)

needs.

. Collaborated with the Benefits Supervisor to develop and establish

the Company's new policies and procedures protocol for payroll

processing & reporting and benefits administration.

. Trained divisional and departmental users on payroll concepts and

proprietary business practices, as part of migration to new SAP

platform.

. Earned CPP (Certified Payroll Professional) certification from the

American Payroll Association.

. Participated in conversion process of NY division from

outsource provider to SAP.

1998 - 2000 TUTOR TIME CHILD CARE SYSTEMS, INC. - World Headquarters,

Boca Raton, FL.

Corporate Accountant and Payroll Manager

Tutor Time is a franchising company, operating 75 corporate centers

throughout North America and an additional 160 franchises globally.

Since 1998, the company has grown from 500 employees to over 2,000

employees, with a corresponding annual payroll in excess of $30

million.

Reporting to the VP of Finance, supervised corporate A/P and Payroll

Staff activities. Responsibilities included approval of operating

expenses for payment, determination of corresponding impact on income

statement, reviewing corporate checks, notes payable and monitoring

recurring payables. Review monthly reconciliation of all payroll and

operating bank accounts. Prepared closing journal entries for each

period and reconciled GL accounts on a monthly basis. Completed and

filed all quarterly workers' compensation reports to respective state

governments.

Key Accomplishments:

. Established automated multi-state payroll processing system for

each new satellite Corporate Business Unit (in 25 US states).

. Acted as primary liaison with payroll outsourcing vendor.

. Project leader in selection and implementation of new in-

house payroll system (UltiPro).

. Company realized annual savings of $144K by converting payroll into

an internal function.

1996 - 1998 CASTLE GROUP - Fort Lauderdale, FL.

Corporate Accountant

Castle Group has grown into one of the nation's largest community

association management firms through execution of an aggressive

business plan predicated on expansion and growth by acquisition and

consolidation in a fragmented industry. The success of the M & A

transactions has resulted in increased staff complement from 20 to 500

and client base from 2,000 to 60,000 in two years

Reporting to the Group CFO, was responsible for all functions related

to A/P and A/R for the parent holding company. Produced all bank and

inter-company reconciliations. Prepared financial statements for

parent company and subsidiaries, including corporate consolidations,

for review by the CFO. Filed quarterly and annual federal and state

financial reports.

1996 - 1998 CASTLE PROPERTY SERVICES GROUP, INC. - Fort Lauderdale,

FL.

Human Resources Coordinator

Maintained all personnel records and files. Drafted employment

contracts for management personnel, administrated all compensation and

benefits programs, supervised processing of automated payroll

preparation and year-end tax forms for over 500 employees in eight

companies. Completed and filed federal and state quarterly and annual

payroll reports.

Key Accomplishments:

. Demonstrated to CFO potential savings to be realized from

processing payroll internally rather than using an outsourcing

vendor.

. Established key hiring practices and criteria for screening new

applicants.

. Drafted and introduced standardized Employee Manual

TECHNICAL SKILLS:

Strong technical, financial, analytical and research skills. Highly

skilled in most computer-based office software applications. Well

versed in use of windows-based payroll processing software, such as

SAP andUltiPro, as well as familiarity with SBT-Pro Series, SBT-

Executive Series, Quicken, PC Payroll, Probusiness and Abrapay.

PROFESSIONAL AFFILIATIONS:

American Payroll Association - Certified Payroll Professional

(CPP) - 2003 to Present

Broward County Association of Payroll Professionals - Board of

Directors - Treasurer (2004-2005).

Society of Human Resource Management (SHRM) - 2005, 2009 to Present

EDUCATION:

Sheridan College - Oakville, Ontario, Canada.

Associate of Arts in Business Administration, Major - Accounting

Candidate for graduation prior to relocation to the US due to

husband's corporate transfer.

REFERENCES:

List of professional references provided upon request.

Contact this candidate