Customer Service Data Entry

Summary

An accomplished professional with over ** years experience managing

inventory, stock, media and archival platforms in a variety of production

environments. In addition to technical expertise, I also bring superior

administrative and customer service skills to any client-facing

environment.

Profile

Talent for quickly mastering new technology - Diplomatic and tactful with

professionals and non-professionals at all levels. Flexible and versatile -

able to maintain a sense of humor under pressure. Mature and focused with

demonstrated ability to thrive in deadline-driven environments. I work well

both independently and in collaborative effort with my colleagues.

Skills Summary

Shipping & Receiving PC & MAC Proficient

Vault & Inventory Specialization FoxPro/Xytech/Filemaker Pro

Client Services & Admin Word/Excel/Power Point

Employment History

DELUXE DIGITAL STUDIOS - Burbank, CA

SHIPPING/RECEIVING SUPERVISOR, September 2008 to November 2009

Provided support for the production team by managing and maintaining all

physical media for the Creative Department; Received, processed and

catalogued all materials from clients and vendors, tracked and maintained

tape, discs and hard drives; Provided administrative functions necessary to

maintain the integrity and quality of the Creative Department's assets and

archives. Sole responsibility for planning and executing the transfer of

the vault/warehouse and all it's contents when Drissi/Creative was merged

with Deluxe/Burbank.

Gap in employment due to injury in 2005; Surgery and subsequent

rehabilitation and (full) recovery.

SDI MEDIA - Los Angeles, CA

MEDIA DELIVERY TECHNICIAN, April 2004 - August 2004

Provided digital file management support and delivery for a DVD Asset

Localization company specializing in DVD Subtitling, Closed Captioning and

Theatrical Video Subtitles. Upload and transfer of completed files to/from

client via FTP. Converted and rendered subtitle files for delivery, created

and maintained DVD authoring subtitle spec for multiple studios.

ASCENT Media group - Burbank, CA

INVENTORY SPECIALIST (4 month Contract Position), March 2003 to June 2003

Working at various storage facilities in the Ascent Media Group family

(Level 3 Post, Encore Video, Digital Symphony) I was responsible for the

organization, bar-coding and inventory of the company's long-term archival

media and for preparing that media for re-storage or transfer to other

facilities within the group.

CCI DIGITAL - Burbank, CA

SHIPPING & RECEIVING, February 2000 to August 2002

Processed receipt and data entry of all incoming/outgoing film, tape &

audio elements. Worked closely with clients, vendors and production to meet

internal session and external client deadlines. Ensured that elements were

tracked and staged efficiently and maintained the integrity of the vault

system through bi-monthly reorganizations and inventories. Also worked as

an AVD / Pro Tools / Telecine assist as needed.

Eds digital STUDIOS/Modern Videofilm - Los Angeles, CA

SHIPPING & RECEIVING MANAGER, October 1998 to May 1999

Managed the daily inflow, outflow and tracking of all film, elements and

stock. Responsible for the performance of 8 employees, monthly inventories

and maintaining the Xytech Vault Database. Developed and maintained vendor

relationships and implemented new policies and procedures to maximize

efficiency and productivity.

ANderson video/4mc - Universal City, CA

SHIPPING & RECEIVING, February 1996 to October 1998

Responsibilities included receipt and data entry of all incoming film /

tape / audio elements. Ensured that elements were tracked and staged

efficiently for all facility sessions and helped to maintain the integrity

of the vault system through periodic reorganizations and inventories.

Trained in Videotape Operations and as a Telecine Assist.

Education

SIMI VALLEY HIGH SCHOOL - Simi Valley, CA

Diploma

References and recommendations available UPon request

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