Sales Representative High School

James Hartley

**** ******** ***** #*

Louisville, KY 40220

231-***-****

Education

Northwestern Michigan College August 2007 - December

2009

Traverse City, MI

. Pursuing Major in Computer Information Technology -

Infrastructure

. CompTIA A+ and Net+ Certifications Will Be Obtained Soon

TBA Career Tech Center September 2006 - May 2007

Traverse City, MI

. Website Programming and Design

Central High School September 2004 - June

2007

Traverse City, MI

. College Prep Graduated 2007

Work Experience

Computer Repair June 2006 - Present

Traverse City, MI/Louisville, KY

Personal Business

Repair & maintain computers, Build custom computers, Home

networking, Technical support, Install and set up software

Menards, Inc. June 2007 - November 2009

Traverse City, MI

. Assist customers with finding products and answering questions

. Prepare tickets to allow guests to pick up purchases in the

outside yard

. Organize and maintain department

US Census Bureau March 2010 - June 2010

Jeffersonville, IN

Decennial Operations Branch (DOB)

. Receive and sort census envelopes and forms according to

priority

. Manually check in forms the sorter was not able to scan

MarketSource, Inc September 2008 -

June 2009 Traverse City, MI

Hewlett Packard Area Sales Representative (ASR), Best Buy,

Staples, and Office Depot

. Inform customers about HP Printers and Computers

. Ensure client products ready for clients to test and purchase

. Deliver in-aisle training to Retailer Sales Specialists

Staples March 2008 - September

2008

Traverse City, MI

Easy Tech/Business Machines

. Keep computer and printer displays neat and working

. Assist customers with technology and electronics purchases

. Work on customers' computers for Easy Tech

Traverse Global Communications (Internship) January 2007 - May 2007

Traverse City, MI

Web Programming (PHP, CSS, HTML, Java, and Database Management)

Volunteer

Website Design/Support June 2008 - Present

Northwestern Michigan Fair (http://www.northwesternmichiganfair.net)

Skills

Customer & Computer Support, Trouble Shooting (software & hardware),

Windows Client Administration, Net+, A+, Project Management,

Database Management,Windows Server Administration, Networking,

Custom PC building, Active Directory, Network Printer Setup

References

Jeff Lomax: 502-***-**** US Census Bureau Louisville, KY

Marcos Cabrera: 734-***-**** CU-Village Livonia, MI

Sam Sarns: 231-***-**** Psychologist Traverse City,

MI

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